Genesis Ortiz
Channelview,TX
Summary
Dedicated professional with experience in the refinery industry, skilled in multiple departments, technology wise included and committed to delivering results with efficiency and teamwork.
Experienced with providing comprehensive support in dynamic environments. Utilizes strong problem-solving skills to tackle challenges effectively. Track record of excellent communication and teamwork, ensuring tasks are completed efficiently and accurately.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Helper
Excel Scaffold
04.2024 - 12.2024
- Assembled and disassembled scaffolding structures according to safety standards and project requirements.
- Assisted team members in transporting materials to job sites, ensuring efficient workflow.
- Followed instructions from supervisors to execute tasks accurately and efficiently on construction sites.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Hole Watch
Excel Scaffold
08.2024 - 08.2024
- Monitored confined spaces to ensure safety compliance and hazard mitigation.
- Collaborated with team members to maintain clear communication during work activities.
- Coordinated with supervisors to address safety concerns promptly and effectively.
- Safeguarded personnel from unauthorized entry into confined spaces by vigilantly enforcing strict security measures.
Student Election Clerk
HC Election
11.2022 - 11.2022
- Managed voter registration processes to ensure accurate and timely updates.
- Assisted in organizing election materials for distribution to polling locations.
- Coordinated logistics for early voting events, ensuring accessibility and smooth operations.
- Compiled company information and related material and distributed it to candidates.
Customer Service Representative
Pizza Hut
04.2022 - 07.2022
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cashier
Subway
02.2022 - 04.2022
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Monitored inventory levels and restocked supplies as needed to maintain operations.
- Greeted customers entering store and responded promptly to customer needs.
Childcare Worker
In Home Childcare Service
05.2020 - 02.2022
- Developed and implemented age-appropriate learning activities promoting cognitive and social skills.
- Supervised daily activities to ensure safe and engaging environment for children.
- Maintained open communication with parents regarding child development and daily progress.
- Assisted in maintaining cleanliness and organization of play areas, ensuring a hygienic environment for children.
Education
Associate of Arts - Basics
San Jacinto College
Houston, TX11-2026
High School Diploma -
Endeavor High School
Channelview, Texas01.2023
Skills
- Spanish & English fluency
- Adaptability / Flexibility Skills
- Collaborative Skills
- Communication Skills
- Customer Service Skills
- Material / Food Handling Skills
- Organizational Skills
- Productivity Skills
- Problem-solving Skills
- Critical thinking Skills
- Computer Skills
- Multitasking Skills
Accomplishments
- Construction Site Safety Technician
- Construction Site Safety Supervisor
- Safety Technology
- Field Safety
- Construction Site Safety Orientation
Studied through NCCER's National Credentialing and Certification Program.
Certification
- Endeavor High School Student of the Month - May 2022 Student of the Month Award
- 30-Hour Outreach for General Industry - Oct 2022
- Special Congressional Recognition - 2023
- Basic Plus Orientation Training - January 2024
Languages
Spanish
Native or Bilingual
English
Full Professional
Korean
Limited Working
Timeline
Hole Watch
Excel Scaffold
08.2024 - 08.2024
Helper
Excel Scaffold
04.2024 - 12.2024
Student Election Clerk
HC Election
11.2022 - 11.2022
Customer Service Representative
Pizza Hut
04.2022 - 07.2022
Cashier
Subway
02.2022 - 04.2022
Childcare Worker
In Home Childcare Service
05.2020 - 02.2022
Associate of Arts - Basics
San Jacinto College
High School Diploma -
Endeavor High School