Genesis Pabon
Brandon,USA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Genesis Pabon
12.2023 - Current
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Maintained accurate medical records by documenting patient information, test results, and treatment plans
- Conducted pre-visit screenings to gather relevant patient information and ensure accurate documentation for healthcare providers
- Assisted in the coordination of diagnostic tests, including scheduling appointments and communicating results to patients
- Managed medication inventory, including ordering, restocking, and monitoring expiration dates
- Maintained a clean and organized clinical environment to promote infection control practices
- Assisted with the implementation of telemedicine services within the clinic setting
Customer Sales Representative
Spectrum Communications
07.2022 - 05.2023
- Actively supported efforts to enhance the customer experience
- Maintained high levels of customer satisfaction, professionalism, and courtesy during sales transactions
- Consistently met or exceeded weekly and monthly sales activity goals using effective telephone-based selling techniques
- Responded promptly and efficiently to inbound sales calls, meeting required call handling metrics
- Effectively sold products and services to prospective customers while maximizing revenue from existing customers through upselling and cross-selling
- Mastered the order processing billing system for efficient sales order entry and inquiries
- Demonstrated proficiency in explaining all products and services to customers
- Acquired in-depth knowledge of competitors' pricing, packaging, and products to facilitate side-by-side comparisons
- Promoted and communicated current marketing campaigns and promotions
- Collaborated with other departments to resolve customer issues
- Performed additional duties as required by the supervisor
Certified Clinical Medical Assistant
University of South Florida
07.2020 - 03.2022
- Served as a versatile medical assistant, providing support to various departments in need
- Demonstrated strong administrative skills, including answering phones, scheduling appointments, and welcoming patients
- Maintained excellent communication skills while interacting with patients and colleagues
- Proficiently gathered medical history and vital signs (temperature, blood pressure, and pulse), promptly recording data in the Electronic Health Record (EHR)
- Effectively addressed patient concerns and provided clear communication
- Verified patient medications and pharmacy information, assisting in prescription refills under physician approval
Certified Medical Assistant
Moffitt Cancer Center
08.2019 - 04.2020
- Assisted patients with mobility and transfers, ensuring safety and proper body mechanics, including the use of lift equipment
- Conducted initial patient screenings, including vital signs, screening questions, and medication history after patient identification
- Promptly notified appropriate staff of positive screening or abnormal vital signs
- Accurately documented collected data in medical records and communicated with staff as needed
- Prepared examination rooms, loaded images for provider visits, and ensured efficient clinic patient flow
- Effectively communicated with patients, providers, nurses, and team members, keeping them informed of any delays
- Assisted practitioners in patient procedures, including room preparation, patient positioning, and equipment setup
- Departed patients from the clinic who did not require nursing intervention
- Maintained aseptic techniques and followed universal precautions during clinical duties
- Adapted care and services based on the age of patients served
- Utilized computerized systems as required by the department
- Provided support to providers by handling phone calls and faxes during clinic hours
- Recognized and responded to emergency situations, administering first aid and CPR when necessary
Certified Medical Assistant
Women's Care Florida
01.2019 - 08.2019
- Prepared patients for examinations and assisted physicians during treatments, procedures, and testing
- Ensured cleanliness and readiness of examination rooms, procedure rooms, lab areas, and patient care areas in compliance with established policies and procedures
- Recorded patients' medical history, health maintenance details, and reasons for their visits
- Measured, recorded, and documented vital signs, including performing phlebotomy, injections, and specimen collection as directed by providers and in accordance with established protocols
- Provided answers to patient questions and relayed messages between patients and front office staff to healthcare providers
- Maintained a safe and healthy work environment by adhering to standards, procedures, and legal regulations
- Sterilized medical instruments according to established standards
- Represented the office professionally, treating coworkers and customers courteously and cooperatively
- Actively participated in team activities and professional development
- Attended required meetings and engaged in professional development and team activities as requested
- Performed additional duties as assigned
Education
College Degree - Medical Assistant
Florida Career College
Tampa, FL11.2019
High school diploma or GED -
Spoto High School
Riverview, FL06.2014
Skills
- Phlebotomy
- Medical scheduling
- Triage
- Epic
- Windows
- HIPAA
- OSHA
- Typing
- Office experience
- Specimen collection / processing
- Experience administering injections
- Cashiering
- Communication skills
- Medical billing
- Patient care
- EKG
- EMR systems
- Hospital experience
- Basic life support
- First aid
- Vital signs
- Computer operation
- Data collection
- Aseptic technique
- Medical office experience
- Computer skills
- Anatomy knowledge
- CPR
- Customer service
- Data entry
- Physiology knowledge
- Laboratory experience
- Medical records
- Cash handling
- Customer support
- Microsoft Word
- Phone Etiquette
- Medical terminology
- Sales
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
Certification
- National health career associate, 03/01/19, 03/01/23
- Certified Medical Assistant
- CPR Certification
- CCMA Certification
- BLS Certification
- AED Certification
Timeline
Certified Medical Assistant
Genesis Pabon
12.2023 - Current
Customer Sales Representative
Spectrum Communications
07.2022 - 05.2023
Certified Clinical Medical Assistant
University of South Florida
07.2020 - 03.2022
Certified Medical Assistant
Moffitt Cancer Center
08.2019 - 04.2020
Certified Medical Assistant
Women's Care Florida
01.2019 - 08.2019
High school diploma or GED -
Spoto High School
- National health career associate, 03/01/19, 03/01/23
- Certified Medical Assistant
- CPR Certification
- CCMA Certification
- BLS Certification
- AED Certification
College Degree - Medical Assistant
Florida Career College
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