Overview
Work History
Education
Skills
Timeline
Generic

Genesis Parraga

Central Islip

Overview

10
10
years of professional experience

Work History

Payroll Coordinator

Suffolk Transportation Service Inc.
11.2023 - Current
  • Processed payroll for over 700 employees, ensuring accuracy and compliance with regulations.
  • Collaborated with HR to resolve employee payroll inquiries and discrepancies efficiently.
  • Maintained payroll records and documentation in compliance with company policies and state laws.
  • Implemented new payroll software, enhancing reporting capabilities and streamlining processes.
  • Conducted audits of payroll data to identify errors and implement corrective actions proactively.
  • Reviewed and approved timekeeping entries, ensuring timely payroll processing each pay period.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Maintain and update payroll records, including W-4 forms, state tax forms, and other personnel documents.
  • Handle employee inquiries regarding payroll and resolve any discrepancies.
  • Ensure compliance with federal, state, and local payroll regulations.
  • Assist with the preparation of payroll reports and audits.
  • Coordinate with HR for employee status changes, benefits, and other payroll-related matters. Process special payroll requests such as bonuses, retroactive pay, and adjustments.
  • • Support HR in educating employees on payroll processes and Dayforce system usage.

Receptionist

Suffolk Transportation Service
05.2023 - 11.2023
  • Managed front desk operations, ensuring smooth visitor check-in and communication flow.
  • Coordinated appointment scheduling, optimizing staff availability and client service efficiency.
  • Maintained accurate records of incoming calls and messages for effective communication tracking.
  • Assisted in training new staff on office procedures and customer service protocols.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with administrative tasks such as filing documents, copying materials.Entering students on the system to be routed.Assisted drivers or drivers assistance to request time off , payroll discrepancies or in any help needed.Filled mileage sheet every end of the month.
  • Operated multi-line phone system efficiently while managing high call volume.

Driver assistant

Suffolk Transportation Service
09.2017 - 05.2023
  • A driver helper's main responsibilities include assisting the driver with loading and unloading students.


  • Provided on-going support to ensure the care and safety of developmentally/physically challenged students.


  • Consistently interacted and communicated with each child while being transported to and from school


  • Performed keep observation in monitoring of each students behavior; documentation of any problems and all other follow-up as required.

Secretary

PG Construction INC
06.2016 - 09.2017
  • Perform routine clerical and administrative functions.
  • Scheduling appointments, maintain files, send email, answering phone calls.
  • Develop and maintain a filling system.File and update contact information of employees, customers, suppliers and external patters.
  • Documented payments and expenses to keep financial records current.

Cashier / Customer Service

Walmart
06.2015 - 06.2017
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Maintained organized checkout areas, enhancing customer experience and operational flow.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Trained new staff on cash register operations and customer service protocols.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Associate of Applied Science in Accounting -

Suffolk country community college
Brentwood, New York
05.2020

High School Diploma -

Central Islip high school
Central Islip, New York
06.2015

Skills

  • Attention to detail
  • Problem-solving
  • Multitasking Skills
  • Bilingual speaker
  • Telephone Skills
  • Customer service excellence
  • Computer skills
  • Strong understanding of payroll regulations and complianceExcellent attention to detail and organizational skills
  • Ability to handle confidential information with discretion
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office Suite, specifically excel
  • Experience in handling payroll for a large organization

Timeline

Payroll Coordinator

Suffolk Transportation Service Inc.
11.2023 - Current

Receptionist

Suffolk Transportation Service
05.2023 - 11.2023

Driver assistant

Suffolk Transportation Service
09.2017 - 05.2023

Secretary

PG Construction INC
06.2016 - 09.2017

Cashier / Customer Service

Walmart
06.2015 - 06.2017

Associate of Applied Science in Accounting -

Suffolk country community college

High School Diploma -

Central Islip high school

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Genesis Parraga