Genesis Perez
Paterson,NJ
Summary
Supervisor with 1 year of experience in hiring and evaluating staff members. Proven track record of successfully assisting with challenging client requests and issue escalations. Adept at enforcing rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently. Skilled Packager with 6 years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance. Skilled Packager with 6 years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Supervisor
QuickBox Fulfillment
08.2022 - 12.2023
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Packaging Specialist
Fashionphile
02.2021 - 09.2022
- Evaluated emerging trends in the packaging industry, staying current on innovations that could benefit the company''s products.
- Organized items on racks, shelves and bins to maintain established order.
- Improved packaging efficiency by implementing innovative techniques and materials.
- Sealed containers and packages with glue, tape or other materials.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Delivered services to customer locations within specific timeframes.
- Monitored team work performance and elevated production or personnel issues to management.
- Troubleshot issues arising during the production process and implemented solutions that prevented future occurrences.
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area and equipment.
- Conducted regular audits of packaging operations, identifying areas for improvement and implementing corrective actions.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Monitored inventory levels to report on shortages or excess.
- Labeled containers, container tags or products.
- Sorted and stacked finished items.
- Proved successful working within tight deadlines and a fast-paced environment.
- Packaged fragile items with cushioning material.
- Secured items for storage or shipment.
- Recorded product, packaging and order information on specified forms.
- Packed, weighed and shipped items per customer specifications.
- Inspected items for defects and damage.
- Weighed packaged items to calculate total weight.
- Re-packaged damaged or incorrectly packaged items.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
Team Leader
Swan Packaging Fulfillment
03.2016 - 08.2021
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Observed packing operations to verify conformance to specifications.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Generated reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems.
Custodian
Pritchard Industries
06.2014 - 10.2016
- Operated buffers and burnishers to clean and polish floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Kept building spaces premises clean inside and outside.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Supervised supplies in inventory and submitted reorder requests.
- Moved furniture for cleaning and set up for special events.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Reported damages and hazardous conditions to management for further action.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
High School Diploma -
O&M Hostos School
Dominican Republic03.2010
Certification - Phlebotomy
Branford Academy
Paterson, United States04.2018
Skills
- Bookkeeping
- Flexibility
- Time Management
- Great communication skill
- Decision-Making
- Employee Motivation
- Organizational Skills
- Multitasking
- Written Communication
- Excellent Communication
- Problem-solving abilities
- Self Motivation
- Microsoft Word
- Critical Thinking
- Networking
- Basic Math
- Team Management
- Computer Skills
- Customer Service
- Problem-Solving
- Training and mentoring
- Goal-Oriented
- Processes and procedures
- Goal Setting
- Teamwork and Collaboration
- Attention to Detail
- Improvement plan knowledge
Timeline
Supervisor
QuickBox Fulfillment
08.2022 - 12.2023
Packaging Specialist
Fashionphile
02.2021 - 09.2022
Team Leader
Swan Packaging Fulfillment
03.2016 - 08.2021
Custodian
Pritchard Industries
06.2014 - 10.2016
High School Diploma -
O&M Hostos School
Certification - Phlebotomy
Branford Academy
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