Genesis Perez
Houston,TX
Summary
Genuine and dependable professional with a natural talent for making people feel welcome. I take pride in connecting with customers and coworkers, creating a positive environment where everyone feels valued. Known for showing up, stepping in when needed, and always leaving things better than I found them. I’m focused on building solid experience and growing within a company long-term while working toward continuing my education.
Overview
4
4
years of professional experience
Work History
Administrative Assistant to the General Manager
Holiday Inn Express & Suites Houston IAH
05.2025 - Current
- Managed a multi-line phone system, directed calls, and provided professional administrative support to management and staff.
- Served as a translator for Spanish-speaking employees, assisting with meetings, communications, and day-to-day operations.
- Worked in a fast-paced hospitality environment, supporting guests and staff while ensuring high-quality service.
- Collaborated across departments, including Front Desk, HR, and Kitchen, to support daily operations and deliver excellent service.
- Demonstrated strong multitasking, organization, and communication skills while maintaining attention to detail.
Office Assistant (Student Helper)
Yes Prep East End Secondary
01.2023 - 05.2024
- Assisted front office with administrative tasks
- Delivered supplies and messages to classrooms
- Supported staff with event setup and coordination
- Supported communication between faculty, students, and parents through timely responses to inquiries.
Subway — Cashier/ Sandwich Artist
SUBWAY®Restaurants
05.2021 - 09.2022
- Greeted customers, managed register and processed transactions efficiently with care
- Maintained a clean work environment throughout entire shift and stocked ingredients
- Collaborated with team members to ensure smooth operations during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Biomedical Engineering
The George Washington University
Washington, DC05-2028
High School Diploma -
Yes Prep East End Secondary
Houston TX05-2024
Skills
- Dependable and punctual, consistently maintaining reliability and accountability with proper communication and advance notice for scheduling
- Flexible and proactive, willing to assist across departments and adapt quickly to shifting priorities or short-notice assignments
- Strong interpersonal and communication skills, delivering excellent service and maintaining professionalism in both verbal and written interactions
- Customer-focused team contributor with proven experience in hospitality, administrative, and food service environments
- Highly organized and detail-oriented, skilled in prioritizing multiple tasks while ensuring accuracy and efficiency
- Quick learner with demonstrated ability to master new systems, tools, and procedures to improve workflow and productivity
- Collaborative communicator, fostering positive relationships with team members and management to ensure smooth operations
- Positive and solutions-driven team player, consistently contributing to a respectful and productive work environment
Timeline
Administrative Assistant to the General Manager
Holiday Inn Express & Suites Houston IAH
05.2025 - Current
Office Assistant (Student Helper)
Yes Prep East End Secondary
01.2023 - 05.2024
Subway — Cashier/ Sandwich Artist
SUBWAY®Restaurants
05.2021 - 09.2022
Associate of Science - Biomedical Engineering
The George Washington University
High School Diploma -
Yes Prep East End Secondary