GENESIS POLANCO
Scranton,PA
Summary
Energetic and driven professional with a successful career as a medical technician. Cultivates positive rapport with patients, families, and colleagues. Recognized for reliability and ability to quickly acquire new skills. Seeking employment to apply educational expertise and advance organizational objectives. Strong inclination towards collaborative teamwork, bilingual proficiency in Spanish, and steadfast commitment to continual learning. Poised to make a valuable contribution to any healthcare team.
Overview
4
4
years of professional experience
Work History
Ophthalmic Technicians
Northeastern Eye Institute
09.2024 - Current
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
Pharmacy Technician
Central Pharmacy
10.2022 - 03.2024
- Provide patient support, handling over 50 calls a day
- Bill all major insurances and confirm the delivery/pick up times for patients' Rx's
- Monitor the print queue, billing and printing new Rx's
- Fill and assist the pharmacist in charge with the verification process
- Resolve patient questions regarding prescriptions, renewal treatments, billing, and shipping
- Elevate patients' experiences by offering them the lowest prices and the best solution for their insurance plan
Technician
LCA Vision
06.2021 - 08.2022
- Interpret clinical or diagnostic test results to help determine if patients are candidates for surgery (MR - Eye pressure Tonopen, AR, Scans like Pentacam, Vario, and Confeontentions test
- Create, maintain, and enter information into databases
- Schedule and confirm appointments for patients
- Coordinate, plan and review different platforms of LASIK surgery along with their pricing information with the patients
Education
Graduated -
Juan Morel Campos Secondary High School
Brooklyn, NY08.2020
Skills
- Microsoft Word
- Multi-tasking
- Customer Service
- Square
- PioneerRx
- MicroMerchant (PrimeRx)
- Strong team effort
- Patient care
- Chart documentation
- Medical history documentation
Personal Information
Title: Technician
Languages
Spanish
Native or Bilingual
Timeline
Ophthalmic Technicians
Northeastern Eye Institute
09.2024 - Current
Pharmacy Technician
Central Pharmacy
10.2022 - 03.2024
Technician
LCA Vision
06.2021 - 08.2022
Graduated -
Juan Morel Campos Secondary High School
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