Genesis Quijada
Tucson,AZ
Summary
Dynamic phlebotomist with extensive experience at Banner University Medical Center, skilled in blood collection and patient documentation. Proven ability to enhance patient comfort and satisfaction through effective communication. Adept at maintaining laboratory compliance and safety standards, ensuring accurate results and efficient workflow in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Banner University Medical Center
Tucson, Arizona
02.2025 - Current
- Collected blood samples from patients using established protocols.
- Prepared specimens for laboratory analysis and transport.
- Ensured compliance with safety and infection control standards.
- Maintained accurate patient records and documentation for each procedure.
- Communicated effectively with patients to ease anxiety during blood draws.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
Phleb Tech
Sonora Quest Laboratories
10.2019 - 10.2021
- Performed routine maintenance on laboratory equipment and instruments.
- Assisted in sample preparation and processing for various tests.
- Maintained accurate records of laboratory procedures and results.
- Collaborated with team members to ensure efficient workflow in the lab.
- Adhered to safety protocols while handling biological samples and reagents.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
server, Receptionist
The Echelon of Tucson
04.2017 - 10.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed table settings and maintained cleanliness throughout the dining area.
- Assisted guests with menu selections and answered dietary inquiries.
- Processed customer orders efficiently using point-of-sale systems.
- Handled guest complaints professionally to enhance satisfaction levels.
- Maintained inventory of supplies and communicated needs to management.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Alta Vista High School
Tucson, AZ05-2017
Phlebotomist Technician -
Pima Medical Institute
Tucson, AZBilingual
Skills
- Blood collection and testing
- Winged infusion system operation
- Vital signs assessment
- Patient documentation and records management
- Laboratory management skills
- Customer relationship management
- Patient confidentiality practices
- Data recording techniques
- Bedside manner
- Microsoft Word
- Patient documentation
Timeline
Phlebotomist
Banner University Medical Center
02.2025 - Current
Phleb Tech
Sonora Quest Laboratories
10.2019 - 10.2021
server, Receptionist
The Echelon of Tucson
04.2017 - 10.2019
High School Diploma -
Alta Vista High School
Phlebotomist Technician -
Pima Medical Institute
Bilingual