Summary
Overview
Work History
Education
Languages
Timeline
Generic
Genesis  Quiroz Escobar

Genesis Quiroz Escobar

Charlotte,NC

Summary

I would like to start with one of many quotes that love "If you can imagine it you can achieve it and if you can dream it you can become it" I always say do whatever your heart desires and follow your dreams because if you don't no one else will. It may seem like I have been going from job to job, but every single job I had was a great experience were I learned how to help people and whatever way was necessary. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Even though sometimes things are not rainbows and colors I have always given it my all. Like I always say Integrity first, Service before self , and excellence in all we do, I believe now a days in the time we live in having a personality where you treat everyone the same way with respect is all we can ask for.

Overview

5
5
years of professional experience

Work History

Security Officer

Allied Universal Security Services
07.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Funeral Home Worker

Roseboro's Mortuary & Crematory
07.2021 - Current

I have been working with the funeral

Home for over 3 years now, it has been one of the best decisions I have made. I have learn many things from working with the people and especially my coworkers.

  • Assisted funeral director in coordination of services.
  • Escorted mourners to parlors for wakes and funerals.
  • Arranged floral offerings and lights around caskets.
  • Organized chapels for visitations and maintained calm and orderly atmosphere.
  • Prepared memorial materials, including service programs and signage.
  • Offered comfort and counseling to address bereaved family members' needs.
  • Obtained doctors' signatures on death certificate to complete insurance claim forms.
  • Supervised funeral processions to direct cemetery parking.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Pharmacy Technician

Walgreen's Pharmacy
11.2022 - 07.2023

Before finishing high school I got and amazing request to work as a technician. At first I did not want to do it because I never wanted to go into the medical field. Time went on and it was more about helping the the costumers get their medications , working with insurances, working with the doctors and filling prescriptions.

  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Prepared prescription transfers to other pharmacies.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Prepared and processed medical insurance claim forms and records.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.

Cashier/Customer Lead

Food Lion
02.2022 - 11.2022

Food Lion was my second job I enjoyed it because most of all I worked no stop with costumers. I was a front end cashier, being at Food Lion thought me how to be quick on my feet especially on the weekends.

  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.

Cashier/Waitress

Showmars
07.2019 - 05.2021

Being a cashier/waitress at Showmars was my first job ever, I loved working there. I helped the customers whenever they need it, I was quick on my feet I handled money payments as well as card payments. Working with the people and for the people was what I loved he most at showmars. After Covid-19 hit it became harder in a way where there was less interactions with people so it started it to become harder to interact with people because I have always been a people person. I can proudly say I work hard to make the costumers enjoy.

  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • AND SO MANY OTHER THINGS...

Education

Notary - Notary

CPCC
Charlotte, NC
10.2024

High School Diploma -

West Cabarrus HS
4100 Weddington Rd
06.2023

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walgreen's Pharmacy
11.2022 - 07.2023

Security Officer

Allied Universal Security Services
07.2022 - Current

Cashier/Customer Lead

Food Lion
02.2022 - 11.2022

Funeral Home Worker

Roseboro's Mortuary & Crematory
07.2021 - Current

Cashier/Waitress

Showmars
07.2019 - 05.2021

High School Diploma -

West Cabarrus HS

Notary - Notary

CPCC
Genesis Quiroz Escobar