History of accurately and efficiently managing monetary transactions, security and customer relationship development. Knowledgeable about improving team sales and customer satisfaction.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Branch Office Administrator
Edward Jones
Helotes, TX
06.2022 - Current
Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
Maintained office supplies and equipment to support team productivity.
Composed professional business correspondence, emails, meetings notes and other documents.
Maintained scheduling for main branch to keep shifts appropriately staffed.
Assistant Retail Manager
American Eagle
El Paso , TX
08.2017 - Current
Engaged directly with customers to offer assistance and resolve complaints.
Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
Supported senior management in implementing and upholding store policies and procedures.
Generated promotional plans designed to boost store traffic and revenue.
Monitored employee compliance with health and safety regulations, proactively correcting issues.
Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.