Genesis Reyes
Summary
Dedicated communicator with a talent for engaging audiences through storytelling and presentations. Experienced in customer service and organizational tasks, committed to delivering exceptional visitor experiences and educational outreach.
Overview
3
3
years of professional experience
Work History
Volunteer
Engaging Education Student-Initiated Outreach
Santa Cruz
03.2026 - Current
- Guided groups through historical sites, sharing stories and facts to enrich visitor understanding.
- Ensured guest safety by following established protocols and guidelines.
- Addressed questions and concerns to improve visitor experience and satisfaction.
- Coordinated educational outreach events for local students, fostering community engagement.
Intern
Nhan Hoa Health Clinic
Garden Grove
07.2023 - 05.2025
- Coordinated appointment scheduling and managed patient flow to enhance patient experience.
- Organized and maintained medical records, ensuring compliance with regulations and improving retrieval efficiency.
- Answered incoming calls professionally, delivering customer service that addressed patient needs effectively.
Education
Bachelor of Arts - Spanish
University of California, Santa Cruz
Santa Cruz, CA06-2029
High School Diploma -
Westminster High School
Westminster, CA06-2025
Skills
- Bilingual in Spanish and English
- Team building
- Collaboration
- Organizational skills
- Presentation skills
- Information recall
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Auto Club President - (2024-2025)
- Co-Treasurer, Puente - (2023-2024)
- Volunteer, Puente - (2021-2025)
- Ballet Folclorico - (2021-2025)
- Club de Español Volunteer - (2021-2025)
- Goat Caretaker, FFA - (2022-2023)
Timeline
Volunteer
Engaging Education Student-Initiated Outreach
03.2026 - Current
Intern
Nhan Hoa Health Clinic
07.2023 - 05.2025
Bachelor of Arts - Spanish
University of California, Santa Cruz
High School Diploma -
Westminster High School