Genesis Rodriguez
Miami,FL
Summary
Dedicated customer service professional with exceptional problem-solving skills and a strong attention to detail. Committed to delivering high-quality assistance while managing multiple tasks efficiently.
Results-driven individual with a proven ability to thrive in fast-paced environments. Known for flexibility, teamwork, and strong time management skills, ready to contribute to a dynamic team and enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Customer Assistance / Maintenance
Universal Parking Inc.
Miami, FL
08.2023 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Small Business Owner
Self Employed
Caracas, Venezuela
02.2020 - 08.2022
- Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
- Managed daily operations, ensuring efficient workflow and high service quality.
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
- Cultivated strong relationships with suppliers to negotiate favorable terms and improve inventory management.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Education
Associate of Science - Cyber Security
Miami Dade College
Miami, FL12.2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Computer skills
- Time management
- Flexible and adaptable
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Assistance / Maintenance
Universal Parking Inc.
08.2023 - Current
Small Business Owner
Self Employed
02.2020 - 08.2022
Associate of Science - Cyber Security
Miami Dade College