Genesis Santillan
San Bernardino,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer consulting and stock management, notably at Target. Excelled in building trusting relationships and efficiently meeting customer needs, leveraging skills in teamwork and client relationship building.
Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
2
2
years of professional experience
Work History
Beauty Consultant
Target
10.2024 - 12.2024
- Tracked inventory levels of beauty products and restocked shelves when necessary.
- Maintained an organized workspace that was free from clutter.
- Monitored stock levels regularly to ensure adequate supplies were available.
- Provided beauty advice and product recommendations to customers.
- Ability to adapt communication style to build a trusting relationship with guests and influence beauty regimens
- Help guests find the right products that fit their skin care, make-up, and hair care needs, regimen, and budget
- Familiarize with prestige product ingredients and benefits; leverage training resources, product packaging, in-store marketing,and store tools
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
Baby Sitting
Gloria Velasquez
12.2022 - 09.2024
- Using problem-solving skills to anticipate potential issues before they arise.
- Completing light housekeeping tasks such as tidying up toys and books.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
Education
Alta Vista
San Bernardino, CA05.2024
Skills
- Customer service
- Client relationship building
- Customer consulting
- Retail experience
- Shelf restocking
- Loading and unloading
- Workplace adaptability
- Stock management
- Heavy lifting
- Product restocks
- Unloading merchandise
- Professionalism and Discretion
- Flexible scheduling
- Positive and professional
- Time Management
- Teamwork and Collaboration
- Dependable and Responsible
- Time management abilities
Languages
Spanish
Limited Working
Timeline
Beauty Consultant
Target
10.2024 - 12.2024
Baby Sitting
Gloria Velasquez
12.2022 - 09.2024
Alta Vista