GENESIS SANTOS
Fayetteville,AR
Summary
Detail-oriented healthcare professional with experience as a Telemetry Monitor Technician and Online Grocery Pickup Associate. Skilled in cardiac rhythm monitoring, EKG strip review, medical terminology, clinical documentation, equipment operation, infection control, and patient safety. Recognized for accuracy, clear communication, reliability, and the ability to manage multiple priorities in fast-paced environments. Seeking to contribute strong healthcare knowledge, customer service skills, and attention to detail as a Non-Certified Optical Associate at Sam’s Club.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Telemetry Monitor Technician
Washington Regional Medical Center
Fayetteville, AR
09.2025 - Current
- Monitor cardiac rhythms for multiple patients and promptly communicate significant changes or abnormalities to appropriate medical staff.
- Review EKG tracing strips for accuracy and completeness before submitting them for physician review.
- Document rhythm changes, observations, baseline measurements, and shift information accurately in accordance with department procedures.
- Manage multiple patients with varying levels of acuity while maintaining consistent attention to detail and patient safety.
- Use electronic health record systems and computer applications to document patient information and monitoring activities.
- Adjust and troubleshoot medical equipment settings to support accurate monitoring and proper equipment function.
- Follow established infection-control procedures when cleaning and maintaining monitoring equipment.
- Maintain a clean, organized, and professional work environment while following hospital policies and procedures.
Online Grocery Pickup Associate, Part-Time
Walmart
Fayetteville, AR
08.2024 - Current
- Select and prepare online grocery orders using handheld scanners, pick lists, and inventory systems.
- Inspect products for quality, freshness, damage, and expiration dates before completing customer orders.
- Accurately stage, organize, and load groceries into customer vehicles while handling products with care.
- Communicate substitutions, unavailable items, and order concerns clearly with customers and team members.
- Resolve customer questions and order issues by identifying needs and recommending appropriate solutions.
- Organize pickup carts, totes, staging areas, and backroom inventory to support efficient order flow.
- Provide friendly, professional service in a fast-paced environment while managing multiple orders and deadlines.
- Collaborate with coworkers to maintain accuracy, efficiency, and a positive customer experience.
Education
EKG Technician Training Program
Petra Allied Health
Fayetteville, ARHigh School Diploma - undefined
Fayetteville High School
Fayetteville, ARSkills
Cardiac rhythm monitoring and analysis
Clinical documentation
Medical equipment setup and troubleshooting
Emergency response readiness
Data entry and accuracy
Customer service and communication
EKG strip review
Electronic health records
Infection control and equipment cleaning
BLS
Quality inspection
Product quality and expiration-date verification
Medical terminology
Patient safety and observation
HIPAA compliance and confidentiality
Anatomy and physiology
Order fulfillment and resolution
Critical thinking and problem-solving
Certification
AAH Certified EKG Technician, Basic Life Support (BLS)
Timeline
Telemetry Monitor Technician
Washington Regional Medical Center
09.2025 - Current
Online Grocery Pickup Associate, Part-Time
Walmart
08.2024 - Current
High School Diploma - undefined
Fayetteville High School
EKG Technician Training Program
Petra Allied Health