Genesis Torres
Lyndhurst,NJ
Summary
Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained in facials and European massages with focus on appearance of the skin.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Esthetician
Parisian Beauty Academy A Paul Mitchell Partner School
03.2023 - Current
- Performed facial extractions for blackhead removals.
- Performed facials and other treatments such as microdermabrasion, chemical peels, and back treatments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Used social media platforms to promote salon and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Removed hair through exfoliation, waxing and threading.
- Assessed and accommodated guests needs and assessed physical health.
- preformed waxing services
- preformed paraffin services
- preformed bridal and glam make up services
Patient Access Service Coordinator
61st Street Service Corporation
10.2021 - 03.2023
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
- Facilitated communication between patients and various departments and staff.
- Trained new staff on filing, phone etiquette and other office duties.
Front Desk Medical Receptionist
Neurosurgeons Of New Jersey
07.2019 - 12.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient intake interviews, recording and documenting relevant information.
Education
GED -
Bergen County Technical Schools
Hackensack, NJ01.2015
Skills
- Makeup Application
- Hair Removal Techniques
- Chemical Facial Peels
- Conflict Resolution
- Facial Massages
- Skin Care
- Customer Experience
- Therapeutic Massage
- Maintaining Clean Work Areas
- Guest Services
- Chemical Applications
- Hydra Facials
- Knowledge Base
- Disinfection Procedures
Accomplishments
- Achieved career summit completing a seminar by Pro Dermalogica with accuracy and efficiency.
- Attended John Paul Mitchell seminar with Michael Sonbert.
- Attended several Bio therapeutic classes with global educator Stacey Hanes.
Certification
- Barbicide
- Covid Barbicide
- Make up
- Microdermabrasion
Languages
English
Full Professional
Timeline
Student Esthetician
Parisian Beauty Academy A Paul Mitchell Partner School
03.2023 - Current
Patient Access Service Coordinator
61st Street Service Corporation
10.2021 - 03.2023
Front Desk Medical Receptionist
Neurosurgeons Of New Jersey
07.2019 - 12.2021
GED -
Bergen County Technical Schools
- Barbicide
- Covid Barbicide
- Make up
- Microdermabrasion
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