Genesis Torres
Experienced with surgical scheduling, ensuring timely and efficient coordination of procedures. Utilizes strong organizational skills and attention to detail to maintain accurate schedules and patient records. Knowledge of healthcare systems and effective communication with medical teams to support seamless surgical operations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Leasing Consultant
2 Months- Conducted apartment tours and matched prospects with available units to support leasing goals.
- Responded to resident inquiries and resolved service concerns to maintain positive customer relations.
- Maintained accurate records in property management systems and updated resident files promptly.
- Supported marketing efforts by following up on leads and scheduling property showings.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Generated leads for sales and rental properties through cold calls and referrals.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Surgical Scheduler
10 Months- Managed ophthalmic surgery calendars and patient appointment scheduling across provider availability.
- Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
- Collaborated with medical staff to confirm procedure requirements and availability of surgical rooms.
- Maintained organized patient records and coordinated follow-up activity in a timely manner.
- Collaborated with medical staff to confirm procedure requirements and surgical room availability, ensuring seamless operations.
- Maintained organized patient records and coordinated follow-up activity in a timely manner.
- Developed comprehensive tracking systems for patient records and surgical schedules to improve accuracy.
- Trained new staff on scheduling software, enhancing team efficiency and operational consistency.
- Managed surgeon preferences, equipment needs, and special requests to optimize preparation for each procedure.
Ophthalmic Technician
1 Year 3 Months- Managed ophthalmic testing workflow, including A-scan, OCT, topography, tonography, and IOL calculations.
- Coordinated physician support to enhance efficiency during patient exams and in-office procedures.
- Maintained accurate patient records and delivered post-operative instructions.
- Provided compassionate care in fast-paced clinical environment.
- Assisted ophthalmologists in surgical procedures, ensuring smooth workflow and patient safety.
- Managed inventory of medical supplies, optimizing stock levels to support efficient clinic operations.
- Enhanced team performance by providing comprehensive training to new staff members. on technical procedures and patient interaction protocols, fostering a collaborative team environment.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Assisted ophthalmologists in complex ocular procedures, contributing to high-quality patient outcomes.
- Managed appointment schedules and coordinated with staff to significantly reduce patient wait times.
Shift Leader
6 Years 10 Months- Led daily team operations to enhance service efficiency and streamline workflow
- Provided excellent customer service, addressing and resolving customer concerns effectively
- Maintained quality, cleanliness, and food safety standards
- Trained new employees and ensured accurate cash handling procedures