Overview
Work History
Education
Skills
Organization Involvement
Timeline
Generic

Genesis Turner

Odenville,AL

Overview

4
4
years of professional experience

Work History

Athlete Sales associate

Nike
05.2021 - Current
  • Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
  • Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
  • Conducted regular competitor analysis efforts by visiting other stores within our market area resulting in more effective marketing strategies implementation.
  • Developed strong relationships with clients, resulting in repeat business and increased customer loyalty.
  • Handled merchandise returns and exchanges efficiently, maintaining positive relationships with customers during potentially challenging interactions.
  • Effectively communicated our commitment towards sustainability/CSR initiatives which helped in building strong relationships with the local community.
  • Contributed to visual merchandising efforts by arranging displays according to company guidelines while incorporating personal creativity for an engaging result.
  • Boosted sales through effective up-selling and cross-selling techniques, tailoring suggestions to individual customer needs.
  • Assisted customers in setting up and using fitness equipment, ensuring they had a positive experience with the products.
  • Executed brand connections with customers to promote products and meet brand sales goals.
  • Assisted in inventory management, ensuring accurate stock levels and efficient product replenishment processes.
  • Collaborated with team members to achieve monthly sales targets, contributing to the overall success of the store.

Youth Director

Eastlake United Methodist church
09.2022 - 08.2023
  • Implement a Christian Education program for Children and Youth using Safe Sanctuary principles and guidelines
  • Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
  • Developed comprehensive curricula for various age groups, ensuring developmental appropriateness and inclusivity.
  • Organized successful fundraising events that increased financial support for youth-focused initiatives significantly.
  • Increased youth engagement by developing and implementing innovative programs tailored to their interests.
  • Partnered with educational institutions to offer additional learning opportunities such as tutoring sessions or workshops outside traditional classroom settings.
  • Oversaw event planning committees for annual gatherings or special occasions attended by hundreds of community members.
  • Collaborated with diverse stakeholders to secure funding opportunities that supported ongoing programming needs.
  • Strengthened community ties through the organization of outreach events and collaborative projects with local organizations.

Cashier

Sams Club
06.2020 - 01.2021
  • Greeting customers
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

Bachelor of Science - Health Sciences

Birmingham Southern College
05.2023

Skills

  • Goal-Oriented
  • Technical understanding
  • medical background
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Team Cooperation
  • Strong Organization
  • Incoming Call Reception
  • Customer Service
  • Data Entry
  • Critical Thinking
  • Data Entry Software

Organization Involvement

  • Alpha Kappa Alpha Sorority, Incorporated.-Present
  • Anytown Alabama Internship.-2022

Timeline

Youth Director

Eastlake United Methodist church
09.2022 - 08.2023

Athlete Sales associate

Nike
05.2021 - Current

Cashier

Sams Club
06.2020 - 01.2021

Bachelor of Science - Health Sciences

Birmingham Southern College

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Genesis Turner