Healthcare professional with strong background in leading medical assistant teams. Adept at improving clinical operations and fostering collaborative work environment. Known for reliability and adaptability in meeting dynamic healthcare demands, focusing on patient care and staff development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant Team Leader
Texas Digestive Specialist
06.2024 - Current
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Enhanced patient care by implementing effective communication and collaboration among team members.
Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
Managed appointment scheduling effectively, accommodating urgent visits while maintaining a smooth daily workflow for the entire team.
Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Dr. Florencia Perez and Associates
05.2023 - 06.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant Remotely
Accuhealth
07.2022 - 10.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Empowered patients through education on self-management techniques for chronic conditions.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Implemented patient education program on preventative care, enhancing community health awareness.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Medical Assistant Student
Doctor Javier Ramirez Pediatrics
03.2022 - 07.2022
Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
Promoted a positive work environment through effective teamwork and clear communication among staff members.
Maintained inventory of medical supplies, ordering necessary items in advance to avoid stock shortages.
Increased clinic efficiency, organizing patient records and ensuring easy access for healthcare professionals.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Measured patient pulse oximetry.
Prepared lab specimens for diagnostic evaluation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma - High School
PSJA Early College High School
San Juan, TX
05.2017
Skills
Clinical leadership
Vital signs monitoring
Team building and motivation
Staff training and development
Appointment scheduling
Electronic health records management
HIPAA compliance expertise
Medical terminology proficiency
Customer service
Reliable team player
Direct patient care
HIPAA compliance
Patient-focused care
Compassionate
Electronic health records
Patient scheduling
Immunization administration
Valid state driver's license
Patient management
Patient flow management
Payment collection
Inventory and supply management
Fluent in languages
Medical office management
Prescription refills
Accomplishments
Achieved Result by completing Task with accuracy and efficiency.