Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Genesis Reyes

Miami,USA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2026
2026
years of professional experience

Work History

Programs and Partnerships Manager, Support Services

EmpowHERto
04.2025 - 12.2025
  • Supervised and mentored program facilitators, including AdvisHER Leads, Academic Counselor, and Wellness Workshop Facilitators.
  • Ensured the delivery of high-quality, culturally responsive programming aligned with organizational goals.
  • Coordinated schedules, curriculum delivery, and program evaluation for support services.
  • Supported grant writing, reporting, and fundraising initiatives to strengthen program sustainability.
  • Monitored program metrics and created detailed reports on participant engagement and outcomes.
  • Identified opportunities for innovation and improved program effectiveness within support services.
  • Fostered and maintained partnerships with schools, community organizations, and funders.
  • Developed and nurtured strategic, long-term collaborations to expand organizational reach and impact.
  • Leveraged partnerships for event sponsorships, program support, and co-branded initiatives.
  • Coordinated with partners on logistics, marketing, and execution of joint programs and events.

Office Manager

Westside Wellness Center
02.2022 - 08.2023
  • Served as the primary point of contact for staff, customers, and vendors, handling inquiries via phone and email.
  • Resolved escalated and complex issues for a team of supervisors.
  • Generated operational, financial, and performance reports for leadership.
  • Oversaw supply management, including ordering, cost monitoring, and inventory tracking.
  • Managed account reconciliations and organized essential documents to support efficient operations.
  • Assisted with office relocations and remodeling, contributing to facilities management.
  • Collaborated with administrative staff on billing, accounts payable, and financial workflows.
  • Ensured smooth daily office operations through workflow oversight and process optimization.
  • Trained new employees on organizational policies, procedures, and software systems.
  • Created detailed budget reports to track expenses and identify cost-saving opportunities.

Office Manager / Executive Assistant

Singh, Singh, & Trauben, LLP
01.2017 - 01.2022
  • Managed executive calendars, emails, calls, and travel arrangements.
  • Executed a variety of administrative tasks including mail processing, internal/external communications, and file management.
  • Handled accounts payable/receivable and prepared financial statements, reports, and invoices.
  • Maintained office environment, including inventory, housekeeping, vendor coordination, and parking management.
  • Performed front desk duties, greeting clients and managing communication flow.
  • Managed RSVP lists and tracked attendance for high-profile organizational events.
  • Coordinated continuing education courses and tracked compliance requirements.

Legal Assistant

Blanchard, Merriam, Adel, & Kirkland, LLP
2013 - 2015
  • Prepared legal documents, ensuring compliance with court rules and deadlines.
  • Conducted legal research to support case preparation and strategy development.
  • Managed case files, organizing documentation for easy access and review by attorneys.
  • Coordinated communication between clients, attorneys, and external parties to streamline information flow.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Assisted in trial preparation, gathering evidence and drafting witness statements for attorney use.

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL
08-2025

Associate of Science - Paralegal Studies

College of Central Florida
Ocala, FL
01.2015

Skills

  • Program Development & Evaluation
  • Strategic Partnerships & Community Engagement
  • Staff Leadership & Team Coordination
  • Grant Writing & Fundraising Support
  • Data Reporting & Program Metrics Analysis
  • Workflow Optimization & Office Management
  • Financial Reporting & Budget Tracking
  • Event Planning & Logistics Management
  • Professional Communication & Client Relations
  • Problem Solving & Process Improvement
  • Microsoft Office, Google Workspace, CRM Systems

Affiliations

  • American Psychological Association
  • Toastmasters
  • FIU CASE Alumni Community

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Programs and Partnerships Manager, Support Services

EmpowHERto
04.2025 - 12.2025

Office Manager

Westside Wellness Center
02.2022 - 08.2023

Office Manager / Executive Assistant

Singh, Singh, & Trauben, LLP
01.2017 - 01.2022

Legal Assistant

Blanchard, Merriam, Adel, & Kirkland, LLP
2013 - 2015

Bachelor of Arts - Psychology

Florida International University

Associate of Science - Paralegal Studies

College of Central Florida

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Genesis Reyes