Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Genesis Melany Irigoyen Zambrano

Union City,NJ

Summary

  • Highly organized and detail-oriented administrative professional management. Resourceful and adaptive team leader with customer relationship management with outstanding communication and multitasking abilities.
  • Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions.
  • Works great alone or with others and consistently exceeds expectations.

Overview

4
4
years of professional experience

Work History

Administrator

Falcon All City Driving School
West New York, NJ
05.2023 - Current
  • Answered incoming calls and responded to customer inquiries.
  • Performed data entry tasks into computer databases.
  • Responded promptly to customer complaints in a professional manner.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.

Logistic Operator

Philip Morris International Inc.
Manta, Manabi, Ecuador
09.2019 - 05.2022
  • Assessed and validated customer orders for accuracy and completeness.
  • Organized transport routes to maximize efficiency while minimizing cost.
  • Resolved any customer complaints or inquiries related to logistics operations.
  • Developed strategies for improving operational efficiency within the warehouse environment.
  • Collaborated with other departments such as procurement or sales to coordinate product availability.
  • Scheduled maintenance appointments for fleet vehicles on a regular basis.

Education

English Language Degree - Education

ULEAM
Manta, Ecuador
01.2017

High School Diploma -

Veinticuatro De Mayo
Manta, Ecuador
01.2012

Skills

  • Customer Service
  • Schedule Coordination
  • Office Administration
  • Business Development
  • Delivery Scheduling
  • Dispatching
  • Driver Scheduling
  • Reports Generation
  • Problem-Solving
  • Sales Support
  • Communication
  • Punctual and Dependable
  • Decision-Making
  • Client Relations

Accomplishments

  • Best female Logistics Operator in Ecuador. Philip Morris International, 2019.

References

References available upon request.

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Administrator

Falcon All City Driving School
05.2023 - Current

Logistic Operator

Philip Morris International Inc.
09.2019 - 05.2022

English Language Degree - Education

ULEAM

High School Diploma -

Veinticuatro De Mayo

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Genesis Melany Irigoyen Zambrano