Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Sanchez

Summary

I have mastered experience with ensuring confidential information and files are kept in accordance with internal and external policies and procedures. Direct liaison between the physicians, attorneys, insurance companies, and IME scheduling companies. Keeping professional and client relationships. I exceed in PC literate, including Microsoft Office Products, Analytical and interpretive skills. I am very outgoing, reliable and always eager to learn and move forward in company.

Overview

4
4
years of professional experience

Work History

IME Coordinator

JBA Medical
07.2022 - Current
  • Work directly with external law firms and medical physicians for different specialties to ensure seamless coordination of independent medical examinations.
  • Received and responded to clients, attorneys, physicians and adjusters requests via letters, emails and telephone calls.
  • Entered data provided from incoming assignments received from insurance adjusters, generated daily reports and produced certified mailed letters.
  • Scheduling dates and times for Independent Medical Evaluations.
  • Processed Suspension letters once client failed to attend both IME's scheduled,
  • Rescheduled appointments for clients on approval from adjuster.
  • Processed IME cancellations and billed insurance company, if so a late cancellation.
  • Processed Invoicing for IME No Shows, Interpretation and Transportation services.
  • Made reminder calls to clients, However if attorney represented, I would contact attorney directly to advise of upcoming IME.

Receptionist

All Ways Home Care
03.2020 - 12.2020
  • Greeted incoming RBT's, CNA's, RN's professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received blood results via email from manager and posted on system, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Received incoming mail from USPS.

Host

Kings Dining And Entertainment
07.2019 - 01.2020
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Provided customers with bowling shoes.

Education

High School Diploma -

G. Holmes Braddock Senior Highschool
Miami, FL

Skills

  • Customer Service
  • File and Data Retrieval Systems
  • Document Control
  • Medical Billing
  • Able to work under pressure
  • Great communication
  • Great attitude
  • Able to prioritize work activities
  • Multitask
  • Time efficiency
  • Dependable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

IME Coordinator

JBA Medical
07.2022 - Current

Receptionist

All Ways Home Care
03.2020 - 12.2020

Host

Kings Dining And Entertainment
07.2019 - 01.2020

High School Diploma -

G. Holmes Braddock Senior Highschool

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Genesis Sanchez