Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Genesis Yuliannie Santiago Irizarry

Riverview

Summary

Capable pharmacy team member proficient in assisting patients by meeting their needs. Safety-oriented and well-organized with enough experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Always willing to learn and receive any advice that will help improve in the company and for the benefit of the patient/ customer.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
07.2022 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Set up and modified patient profiles to include current medications and insurance details.

Notetaker

Hillsborough Community College, Brandon Florida
01.2022 - 05.2022
  • Enhanced student comprehension by providing clear and concise notes during lectures.
  • Supported students with disabilities by accurately transcribing classroom discussions for their review.
  • Increased accessibility to course materials by uploading digital copies of notes in a timely manner.
  • Collaborated with instructors to ensure accurate representation of course content in notetaking.

Gym Team Member

LA Fitness
07.2021 - 01.2022
  • Enhanced gym member experience by providing exceptional customer service and addressing inquiries promptly.
  • Promoted a safe workout environment by maintaining equipment cleanliness and reporting any malfunction.
  • Efficiently managed front desk operations, ensuring smooth check-ins and accurate recordkeeping.
  • Monitored locker room facilities for cleanliness and safety, addressing any concerns immediately.
  • Assisted new members with enrollment processes, leading to increased gym membership sales.

Education

Associate of Arts -

Hillsborough Community College
Tampa, FL
05.2022

Skills

  • Workflow Optimization
  • Medication Dispensing
  • Insurance Billing
  • Prescription Filling
  • Updating Medication Histories
  • Processing Payments
  • Confidentiality and HIPAA
  • Answering Customer Questions
  • Continuous Learning
  • Time Management
  • Teamwork Abilities
  • Certified Pharmacy Technician (CPhT)

Certification

  • Registered Pharmacy Technician
  • Basic Life Support (BLS) Provider

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
07.2022 - Current

Notetaker

Hillsborough Community College, Brandon Florida
01.2022 - 05.2022

Gym Team Member

LA Fitness
07.2021 - 01.2022

Associate of Arts -

Hillsborough Community College

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Genesis Yuliannie Santiago Irizarry