Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geneva Cochran

Rochester

Summary

Adept at resourceful problem-solving and relationship building, I significantly enhanced patient care at Heritage Christian Services and improved financial accuracy at Tops Friendly Markets. My expertise spans from ensuring optimal nutrition and safety for individuals with developmental disabilities to managing financial records and resolving customer complaints, fostering loyalty and operational excellence.

Overview

39
39
years of professional experience

Work History

DSP Day Hab

Heritage Christian Services
06.2007 - Current
  • Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
  • Demonstrated strong problem-solving skills, adapting to unforeseen challenges and finding innovative solutions to meet patient needs.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Transported people supported to appointments and community outings.
  • Served as a liaison between clients'' families, healthcare providers, therapists, educators, employers when required for coordinated care efforts.

Assistant Store Bookkeeper

Tops Friendly Markets
01.1986 - 02.2007

Cashier, Book keeping, Assistant Managerial task,

  • Managed financial records to ensure accuracy in bookkeeping.
  • Improved financial reporting by maintaining detailed ledger entries.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Franklin
Rochester
06-1986

Skills

  • Resourceful problem solving
  • Relationship building
  • Conflict resolution

Timeline

DSP Day Hab

Heritage Christian Services
06.2007 - Current

Assistant Store Bookkeeper

Tops Friendly Markets
01.1986 - 02.2007

High School Diploma -

Franklin
Geneva Cochran