Geneva Davis

• Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
• Oversaw visual merchandising, ensuring the sales floor was attractively arranged to maximize customer interest and sales.
• Ensured adherence to safety regulations when handling products or equipment in the store.
• Organized promotional displays throughout the store according to seasonal trends or upcoming events.
• Supported sales team members to drive growth and development.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Developed and implemented sales strategies to achieve monthly and annual sales targets.
• Coordinated staff schedules, ensuring adequate coverage during peak shopping periods.
• Implemented loss prevention strategies to reduce shrinkage and improve profitability
• Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
• Fostered a positive work environment, encouraging teamwork and employee engagement.
• Trained new and existing staff on product knowledge, sales techniques, and customer service standard

Maintained an organized store for students, and staff.

• Developed a system for tracking inventory and ordering supplies as needed.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Created reports on sales trends, inventory levels, and financial data.
• Monitored employee attendance records, timekeeping, and payroll information.
• Recruited and trained new employees to meet job requirements.
• Maintained up-to-date knowledge of company products and services.
• Communicated regularly with customers to gain insights into their needs.
• Supervised daily operations including scheduling shifts, assigning duties.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Managed inventory and supplies to ensure materials were available when needed.

• Resolved customer complaints in a timely manner to maintain positive relationships with customers.
• Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
• Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
• Prepared and submitted nightly bank deposits.
• Initiated new product training sessions for employees to improve product knowledge.
• Monitored store performance metrics, including sales, profitability and customer service ratings.
• Conducted regular inventory counts throughout the year to maintain accurate records.
• Executed merchandising strategies to support store sales growth.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Handled cash register transactions accurately while providing excellent customer service.
• Created engaging merchandise presentations to motivate impulse purchase
• Built and maintained strong working relationships with team members.