GENEVA ELLISON
Reseda,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant
The Pediatric Group Of Southern Ca
06.2022 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Increased patient satisfaction with timely and accurate administration of allergy immunotherapy injections.
- Performed allergy testing and customized allergy serum for patients as ordered by provider.
- Administered pulmonary function testing via Spirometry and Niox, allergy injections, vaccinations, and emergency medications as ordered.
- Educated patients on proper use of medications such as inhalers, epinephrine auto-injectors, and antihistamines for optimal symptom control.
- Performed up to 130 units of scratch testing accurately while adhering to safety guidelines, aiding in appropriate diagnosis and treatment planning.
Front Desk Receptionist
The Pediatric Group
08.2019 - 06.2022
- Greet and direct all patients
- Registered new patients and updated existing patient demographics by collecting detailed patient information
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scanned pertinent patient information into EMR system
- Collected deductibles and copays to post money to patient accounts
- Provided medical billing and coding duties such as calling insurance, reviewing EOBS and submitting newborn claims
- Obtained patient authorization for medical records release (HIPAA compliance).
Medical Coding and Billing Specialist (Externship)
Pediatric Affiliates
04.2019 - 05.2019
- Greeted patients, obtained necessary demographic and insurance information
- Managed and coordinated billing for patients
- Thoroughly reviewed remittance codes from EOBS
- Worked directly with insurance companies to get claims paid and resolved denial issues
- Posted charges, payments, and adjustments to patients charts.
Customer Service Lead
911 Restoration
01.2015 - 01.2019
- Answered 100 or more incoming calls per day while maintaining email leads
- Followed up each lead dispatched
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise
- Assisted customer service manager with complaints and issues during times of department short staffing
- Communicated with franchise owners for accurate dispatch system information.
Education
Associate Degree in Nursing in Progress -
Pierce College
Woodland Hills, CA06.2025
Medical Assistant - Medical Assistant
United Education Institute (UEI)
Encino, CA06.2022
Medical Billing And Coding - Certification And Diploma: Medical Billing And Coding
Valley College of Medical Careers
Canoga Park, CA05.2019
Skills
- BLS Certified
- EMR/EHR Systems
- HIPAA Compliance
- Family Medicine
- Patient Billing and Medical Coding
- Proficient computer skills (MS Word, Excel, Outlook, ICD-10, & CPT)
- Patient Scheduling
- Intravenous therapy
- Scratch testing
- Pulmonary function testing
Timeline
Medical Assistant
The Pediatric Group Of Southern Ca
06.2022 - Current
Front Desk Receptionist
The Pediatric Group
08.2019 - 06.2022
Medical Coding and Billing Specialist (Externship)
Pediatric Affiliates
04.2019 - 05.2019
Customer Service Lead
911 Restoration
01.2015 - 01.2019
Associate Degree in Nursing in Progress -
Pierce College
Medical Assistant - Medical Assistant
United Education Institute (UEI)
Medical Billing And Coding - Certification And Diploma: Medical Billing And Coding
Valley College of Medical Careers
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