Geneva Engleman
Philadelphia,PA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Secaucus, NJ
12.2023 - 05.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Daycare Receptionist
Little Bears Daycare
Hillside, NJ
09.2022 - 06.2023
- Answered incoming calls, took messages, and transferred calls to appropriate classes. or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Utilized positive reinforcement techniques to promote desired behavior in children.
Warehouse Worker
Action staffing agency
Elizabeth , NJ
08.2021 - 02.2022
- Received, package and track incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
Cashier
Domino's Pizza
Newark, NJ
07.2019 - 09.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Processed sales transactions to prevent long customer wait times.
Cashier
KFC Restaurant
Newark, NJ
02.2017 - 08.2017
Education
High School Diploma -
Arts High School
Newark, NJ06-2021
Skills
- Stationary Surveillance
- High Level of Integrity
- Housekeeping
- Special Needs Experience
- Positive Reinforcement
- Customer Satisfaction
Certification
- SORA LICENSE
Timeline
Security Officer
Allied Universal Security Services
12.2023 - 05.2024
Daycare Receptionist
Little Bears Daycare
09.2022 - 06.2023
Warehouse Worker
Action staffing agency
08.2021 - 02.2022
Cashier
Domino's Pizza
07.2019 - 09.2020
Cashier
KFC Restaurant
02.2017 - 08.2017
High School Diploma -
Arts High School
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