Varied work history with an ability to adapt and prioritize tasks. Organized and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Strong commitment to team goals through a willingness to embrace additional responsibilities. Detail-oriented with exceptional organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Recognized for establishing rapport and trust with clients, driven by a dedication to understanding individual needs and expanding knowledge in the field.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Special Needs Caregiver/PCA
Allied Communications, DDS
01.2021 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Communicated well both verbally and in writing with clients, guardians, and medical professionals.
Offered support to assist with supervising special needs individuals in home.
Kept clients engaged in social networks and communities for personal health and growth.
Assisted with daily living activities, running errands, and household chores.
Entrusted to handle confidential and sensitive situations in professional matter.
Guided patients to restroom to support bladder and bowel relief requirements.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Monitored clients' overall health and well-being and noted significant changes.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Job Support Coach
Horizons Inc.
01.2019 - 01.2021
Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
Developed and implemented job coaching plans for clients with diverse career goals.
Created and managed job search strategies for clients to improve job search success.
Monitored progress and adjusted job coaching strategies to meet needs and navigate challenges.
Modeled job skills for worker(s) and train worker(s) in tasks to be performed.
Balanced needs/interests of each worker with employer needs/expectations.
Held worker(s) accountable for job responsibilities and ensure job gets done satisfactorily each day.
Be accepting of people's differences (e.g. abilities, styles, personalities, etc.) and adjust own approach to accommodate others.
Communicate in a way that is accurate, timely, positive, person-centered and respectful of the person's privacy.
Completed all required documentation daily and participate in regular staff development sessions.
Kept manager(s) informed of incidents, behaviors, comments, etc., regarding resident(s) that are unusual, problematic or significant.
Intervened in emergency situations (e.g., self-injury, medical aggression) and according to an individual's specific behavior management program utilizing training received from Horizons.
Team Manager, Writer, Content Creator
Psych2Go.com
01.2014 - 01.2017
Researched and wrote 3 articles each month about psychology methods, theories, phenomena, and latest psychology news for an online psychology news resource.
Mentored and provided constructive feedback to a team of 5 writers in order to help them improve their writing skills.
Assigned article topics to team of writers and managed their posting frequency to ensure their articles are posted on time.
Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
Led employee relations through effective communication, coaching, training, and development.
Aligned team goals and objectives with organizational strategy, aiding business growth.
Recruited and trained high-performing team members, maintaining optimized customer service.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Leveraged data and analytics to make informed decisions and drive business improvements.
Companion/Homemaker
Community Companions and Homemaking Services
01.2011 - 01.2012
Provided in-home services to elderly clients by completing housekeeping, grocery shopping, and errands.
Engaged with clients by offering companionship and social interaction in order to allow them to remain in their homes.
Assisted clients by performing laundry, meal preparation and other tasks.
Washed floors, vacuumed and disposed of garbage.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Sales Associate
The Book Barn
01.2010 - 01.2011
Computed sales prices and accurately processed payments for customers.
Stocked inventory in an efficient and organized manner.
Established positive relationships with customers by answering their questions and addressing their needs.
Education
Bachelor of Arts - Psychology-Conc. in Child & Adolescent Dev
Southern New Hampshire University
Manchester, NH
01.2017
High school diploma - undefined
Lyman Memorial High School
Lebanon, CT
01.2011
Skills
Gathering research resources (peer reviewed articles, studies, census data, etc)
Writing literature reviews and annotated bibliographies