Summary
Overview
Work History
Education
Skills
Certification
Self-Employed Experience
Interests
Timeline
Generic

GENEVA GILL

Rosedale

Summary

Knowledgeable, dynamic, and detail-oriented paralegal with extensive experience in legal document preparation and adept at case management. Proven track record of supporting attorneys in complex litigation and transactional matters. Demonstrated ability to utilize advanced skills in legal writing and analysis, and proficient in managing high-pressure and time sensitive situations with accuracy and compliance with legal standards. Known for effective collaborative approach to achieve organizational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Paralegal and Office Manager

The Law Offices of Jay S. Knispel
03.2015 - Current
  • Orchestrates comprehensive personal injury case management from intake through resolution, including preparation of legal documents for the discovery and trial phases, along with managing all court appearances; successfully negotiate lien reductions for improved client outcomes; streamline office operations through effective delegation of assignments to support staff to optimize workflow and efficiency

Paralegal

The Crawford Law Firm, P.C.
01.2013 - 03.2015
  • Conducted legal research and medical records analysis to prepare detailed settlement demand packages for no-fault cases; prepared form documents for court filings relative to matrimonial/family, real estate, and criminal matters; managed all legal billing and collections

Customer Service Representative

State Farm Insurance
04.2012 - 12.2012
  • Handled vehicle changes, coverage upgrades, vehicle inspections, and claims processing; processed credit card, lines of credit, home equity loan, and vehicle loan applications
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Mediator in Consumer Frauds and Protection Bureau

New York Attorney General
04.2011 - 09.2011
  • Mediated large volume of complaints between consumers and businesses by using analytical skills to focus on underlying issues to reach resolutions
  • Created a safe and neutral environment for parties to openly discuss their concerns, promoting constructive dialogue.
  • Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.

Customer Service Representative

GEICO
08.2007 - 08.2009
  • Handled the insurance needs of customers from over 35 states by identifying coverage gaps in current policies (i.e., liability, umbrella coverage), handling policy changes, and underwriting concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor of Arts - Political Science

Adelphi University
Garden City, NY
05.2010

Juris Doctor -

Touro Law School
Central Islip, NY
12.2011

ABA Approved Paralegal Studies Certificate -

Hofstra University
Hempstead, NY
09.2014

Skills

  • Team leadership qualities
  • Client communication
  • Case management efficiency
  • Conflict resolution expertise
  • Legal software proficiency
  • Litigation support mastery
  • Document drafting proficiency
  • Legal writing
  • Attorney support

Certification

Notary Public, New York, 06/15/2027

Self-Employed Experience

  • NY PARALEGAL HEROES, On-Demand Paralegal Services for NY Plaintiff Personal Injury Firms, http://www.nyparalegalheroes.com
  • I AM EVA G OFFICIAL, Makeup Artist: Makeup for weddings, photo shoots, and special events, http://www.iamevagofficial.com
  • G-GLEAM, Amazon E-Commerce Store: Everyday household items and solutions

Interests


  • Martial Arts: Brazilian Jiu Jitsu

Timeline

Senior Paralegal and Office Manager

The Law Offices of Jay S. Knispel
03.2015 - Current

Paralegal

The Crawford Law Firm, P.C.
01.2013 - 03.2015

Customer Service Representative

State Farm Insurance
04.2012 - 12.2012

Mediator in Consumer Frauds and Protection Bureau

New York Attorney General
04.2011 - 09.2011

Customer Service Representative

GEICO
08.2007 - 08.2009

Juris Doctor -

Touro Law School

ABA Approved Paralegal Studies Certificate -

Hofstra University

Notary Public, New York, 06/15/2027

Bachelor of Arts - Political Science

Adelphi University
GENEVA GILL