Detail-oriented professional with a strong focus on aligning practices with company objectives. Proven ability to thrive in high-pressure environments while adapting to evolving challenges. Committed to enhancing organizational brand through effective strategies and consistent performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
2nd Grade Teacher/Grade Level Chair
Palo Verde Unified School District
BLYTHE, CA
08.2017 - 01.2025
Developed engaging curriculum and instructional materials for diverse populations, benefiting over 20 learners annually.
Executed project management processes for school-wide activities following industry best practices.
Analyzed qualitative and quantitative data to enhance training sessions, providing actionable insights to improve materials.
Maintained comprehensive records of learners’ attendance, performance metrics, and engagement levels.
Trained over 20 newcomers, facilitating smooth onboarding through guidance in curriculum development and success strategies.
Cultivated positive relationships with stakeholders, fostering a collaborative environment supportive of student learning.
Substitute Teacher, K-12
Imperial County School Districts
Imperial County, CA
08.2015 - 06.2017
Implemented lesson plans and learning objectives to enhance student engagement and progress.
Managed classroom behavior, fostering a positive and safe environment for diverse student needs.
Provided individualized and small group support tailored to various learning styles.
Communicated regularly with students, parents, and school staff to maintain engagement.
Adapted lesson plans flexibly to cater to different grade levels and subjects.
Utilized technology, visuals, and hands-on activities to actively engage students.
Evaluated student understanding through assessments and provided constructive feedback to teachers.
Maintained an organized classroom environment conducive to effective learning.
Customer Service Representative
Circle K
Calipatria, CA
02.2013 - 05.2017
Assisted customers with product selection, ordering, billing, and technical support.
Developed strong relationships through personalized assistance and effective communication.
Maintained professionalism while addressing challenging customer interactions.
Identified areas for improvement in service processes and proposed actionable changes.
Provided accurate information about products and services to enhance customer understanding.
Recognized opportunities for upselling additional products based on customer needs.
Fostered positive relationships through friendly and engaging interactions.