Geneva Mantilla
Chicago,IL
Summary
Employed quick learning abilities and enthusiasm to deliver exceptional service and foster positive guest interactions.
Overview
14
14
years of professional experience
Work History
Bartender
Loop Tavern
Chicago, IL
09.2024 - Current
- Crafted unique cocktails and beverages, enhancing customer satisfaction and experience.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on menu offerings and service standards to maintain quality.
- Implemented efficient workflow strategies, reducing drink preparation time during peak hours.
- Developed strong rapport with patrons, fostering a welcoming environment that encouraged repeat visits.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Salerno's Pizza
03.2023 - 09.2024
- Greeting customers in an enthusiastic and professional manner. Familiarizing customers with the menu and specials. Accurately recording orders. Delivering exceptional and fast service. Handling payment. Addressing guests service needs. Maintaining a clean and tidy environment. Making sure all closing and side work is done properly.
Manager/Caregiver
Pink Ferrari Recovery House
01.2021 - 01.2022
- Provide a warm and caring environment for Women who are recovering from plastic surgery. Manage other caregivers. Aid in scheduling and transport to appointments. Provide home made nutritious meals for clients. Maintain a safe and hygienic space. Ordering necessary supplies.
Project Coordinator
Command Mechanical
01.2019 - 07.2020
- Communicating with clients to identify and define project requirements, scope, and objectives. Coordinating project schedules, resources, and equipment. Organizing billing and payments of invoices. Ensuring clients' needs are met as the project changes and reaches completion.
Server
VIP's
04.2012 - 01.2019
- Seven years experience greeting customers in an enthusiastic and professional manner. Familiarizing customers with the menu and specials. Accurately recording orders. Delivering exceptional and fast service. Handling payment. Addressing guests service needs. Maintaining a clean and tidy environment.
Education
Associates degree - Arts
Malcolm X Community College
01.2022
Skills
- Articulated complex ideas clearly through proficient written and verbal communication
- Engaged with diverse groups to build rapport and facilitate positive interactions
- Generated forward-thinking ideas to foster a culture of continuous improvement and innovation
- Balanced team-oriented contributions with strong self-direction to achieve project goals
- Employed a proactive approach to overcome obstacles and adapt to changing circumstances
- Engaged in ongoing education and training initiatives to expand knowledge and expertise in relevant fields
- Dedicated to mastering each selected task with precision
Timeline
Bartender
Loop Tavern
09.2024 - Current
Server
Salerno's Pizza
03.2023 - 09.2024
Manager/Caregiver
Pink Ferrari Recovery House
01.2021 - 01.2022
Project Coordinator
Command Mechanical
01.2019 - 07.2020
Server
VIP's
04.2012 - 01.2019
Associates degree - Arts
Malcolm X Community College