Geneva Miller
Jacksonville,FL
Summary
Professional with strong background in hospitality, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
32
32
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Werner Enterprises
06.2022 - Current
- Learned and adhered to safety regulations and driving protocols.
- Operated various truck types including box trucks and flatbeds.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate delivery logs and documentation for shipments.
- Adapted quickly to changing delivery requirements and priorities.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Bookkeeper
Accounting One
03.2020 - 05.2023
- Processed invoices and payments accurately, ensuring timely data entry into accounting software.
- Maintained organized financial records, facilitating efficient retrieval and review of documents.
- Assisted in monthly reconciliations, contributing to accurate financial reporting.
- Generated financial statements and reports for management review, enhancing decision-making processes.
- Implemented process improvements that streamlined bookkeeping functions and reduced errors.
- Collaborated with team members to resolve discrepancies in accounts payable and receivable efficiently.
- Maintained and processed invoices, deposits, and money logs.
Machinist
Amazon
12.2020 - 05.2022
- Operated machines to produce precise components per specifications.
- Interpreted engineering drawings to execute machining operations accurately.
- Maintained and calibrated equipment to ensure optimal performance.
- Conducted routine inspections to uphold quality standards in production.
- Collaborated with team members to streamline workflow processes effectively.
- Implemented safety protocols, contributing to a hazard-free work environment.
- Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
Catering Manager
PoFolks
06.1994 - 08.2000
- Learned and adhered to safety regulations and driving protocols.
- Operated various truck types including box trucks and flatbeds.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate delivery logs and documentation for shipments.
- Adapted quickly to changing delivery requirements and priorities.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Team Leader
Red Lobster
09.2000 - 05.2022
- Supervised daily operations to ensure high-quality customer service and team performance.
- Trained and mentored new team members, fostering a collaborative work environment.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Implemented process improvements that enhanced efficiency in food preparation and service delivery.
- Resolved customer complaints swiftly, improving guest satisfaction ratings significantly.
- Conducted regular team meetings to communicate goals, updates, and best practices effectively.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted with openings of new restaurant locations.
Education
Associate of Arts -
Florida State College
Jacksonville, Florida, FLSkills
- Strong work ethic
- Commercial driving
- Safe driving
- Class A commercial Driver's license
- Dependable and reliable
- Attention to detail
- Customer service
- Document management
- Customer-oriented
- Time management
- Verbal and written communication
- Decision-making
- Planning
- Multitasking
- Efficiency and time management
- Valid Driver's license
- Customer relationships
- Communication and interpersonal skills
- Customer retention
- Fluent in english
Certification
CDL
Timeline
CDL Truck Driver
Werner Enterprises
06.2022 - Current
Machinist
Amazon
12.2020 - 05.2022
Bookkeeper
Accounting One
03.2020 - 05.2023
Team Leader
Red Lobster
09.2000 - 05.2022
Catering Manager
PoFolks
06.1994 - 08.2000
Associate of Arts -
Florida State College