Accomplished Project and Program Director extensive experience in Information Technology and Business Consulting including software development and delivery, cloud migration and optimization, business process design, enterprise software implementation, Agile Methodologies, and data and system integrations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director, IT Business Systems
Synergos Companies
11.2020 - Current
Effectively sets, prioritizes, and executes on IT strategy through collaboration and coordinates initiatives with the needs of the organization
Partners with key stakeholders to evolve and modernize operations to scale in order to meet strategic goals, identifying potential areas for efficiency through technology throughout the organization
Participates with external consultants in conducting due diligence during M&A activities
Reviews the company’s current practices for system security and data integrity and ensures compliance and industry best practices and acts as technical liaison to parent company, planning and executing on quarterly and yearly compliance requirements.
Business and Technology Consultant
SEI
05.2019 - 11.2020
Leverage experience in technology project management, system implementations and business process optimization to deliver solutions to complex problems
Deliver IT project management solutions across a broad portfolio of clients seeking tangible and accelerated business transformation
Conduct system assessments in order to determine optimal functionality and design commensurate supporting processes
Engage with client stakeholders at all levels to define and implement technology solutions and roadmap.
Director, Cloud Services
Unicon, Inc.
10.2016 - 04.2019
Management of Cloud Services program focused on implementing and delivering cloud consulting and support for application hosting and managed services
Program Area Lead responsible for the overall management, strategy, and financials of the program
Increased operational efficiency and cost management of AWS resources by 30% during tenure by implementing comprehensive governance
Accountable for the utilization and resource management of cloud administrator team, program process definition and management defining including client implementation plans and internal change requests
Lead client projects related to cloud migration, consulting and environment deployments.
Director, Project Management
06.2011 - 10.2016
Responsible for the management of higher education technology projects following an Agile methodology including management of resources, budget, forecasting and timelines
Functioned as Scrum Master coordinating regular Agile activities such as daily scrums, retrospectives, demonstrations, and planning sessions
Supported the digital transformation efforts of publishing clients by providing product roadmap and development of custom software to align with business and educational delivery goals.
Managing Director
CampusLogic
08.2010 - 05.2011
Responsible for project management activities, including managing timelines, resources and budgets, for internal and external projects for higher education clients
Assessed and coordinated activities necessary to transition clients into shared services center
Managed consulting practice responsible for providing consulting, short-term staffing and process improvement services to colleges and universities
Directed departments responsible for Regulatory Compliance and Training to ensure alignment with organizational goals.
Applications Lead
Manpower (formerly COMSYS)
02.2009 - 08.2010
Managed the workload and project priorities for the technology team in support of a proprietary vendor management system, including release planning and project management
Acted as primary contact between the business user community and the technology team in order to provide technical solutions to meet user needs including implementation analysis and support
Engaged in business process redesign and create business requirements and documentation as needed for technology enhancements
Identified and addressed business and technical tasks, scope, and issues during the project lifecycle in accordance with the defined SDLC, conducted quality assurance and regression testing in support of application release.
Senior Business Analyst
TSYS Acquiring Solutions
06.2008 - 02.2009
Interacted with business, client and technology partners to analyze changes to current processes and systems based upon project requests
Acted in a Lead position on projects, managing tasks and assigned resources
Facilitated team meetings and JAD sessions to define and document business requirements
Created supporting functional design documentation and diagrams and conduct peer evaluations to support requirements.
Vice President, Strategic Initiatives
Cology Inc.
04.2006 - 06.2008
Responsible for the prioritization and delivery of all corporate level projects, including new products and strategic initiatives
Developed and managed team responsible for all aspects of client implementations including initial assessment, system implementation and training
Managed client relationship throughout the client implementation process, negotiating all potential issues
Functioned as main point of contact between Operations and Development team in assessing system enhancements and addressing production issues, developed business requirements, process improvements and project plans in order to ensure successful delivery of projects.
Senior Business Analyst
Computer Sciences Corporation
04.2002 - 03.2006
Involved with large scale implementation of web-based Medicaid claims processing and adjudication system including system design, user testing, use case development and process analysis
Responsible for analyzing and documenting system functionality issues with related business rules and collaborating with application developers towards resolution
Leverage knowledge and experiences in business process redesign and systems development in order to recommend process improvements
Assess and estimate workload in order to manage releases and costs related to design and system infrastructure changes.
Project Manager
Intelligent System Solutions
04.2001 - 04.2002
Managed project timelines, budgets and deliverables for application upgrades and enhancements
Conducted process assessments on an ongoing basis in order to recommend best practice solutions
Performed as business analyst for industry specific software applications for client in the banking/lending industry
Created and documented processes and procedures related to processing of loan origination documentation and system applications.
Business Consulting, Experienced Senior Consultant
Arthur Andersen
08.1997 - 09.2000
Managed comprehensive operation for student financial aid processing in a shared service environment for self-directed teams consisting of 90+ individuals
Involved in planning and implementation of business process outsourcing engagement for a large private university
Conducted assessments of complex business processes in order to provide integrated solution.
Education
Bachelor of Arts in Communication - Business Communications
Arizona State University
Skills
Technical Project Management
Agile/Scrum Project Delivery
Cloud Strategy Planning and Migrations
Technology and Operations Modernization
Project and Program Leadership
Security and Identity and Access Management
System Assessments
Requirements Analysis
Certification
AWS Certified Cloud Practitioner
Certified Scrum Master, Scrum Alliance
Timeline
Director, IT Business Systems
Synergos Companies
11.2020 - Current
Business and Technology Consultant
SEI
05.2019 - 11.2020
Director, Cloud Services
Unicon, Inc.
10.2016 - 04.2019
Director, Project Management
06.2011 - 10.2016
Managing Director
CampusLogic
08.2010 - 05.2011
Applications Lead
Manpower (formerly COMSYS)
02.2009 - 08.2010
Senior Business Analyst
TSYS Acquiring Solutions
06.2008 - 02.2009
Vice President, Strategic Initiatives
Cology Inc.
04.2006 - 06.2008
Senior Business Analyst
Computer Sciences Corporation
04.2002 - 03.2006
Project Manager
Intelligent System Solutions
04.2001 - 04.2002
Business Consulting, Experienced Senior Consultant
Arthur Andersen
08.1997 - 09.2000
Bachelor of Arts in Communication - Business Communications
Commercial Plumbing & HVAC Estimator / Project Man at DMS Companies, Inc. Dba Hernandez CompaniesCommercial Plumbing & HVAC Estimator / Project Man at DMS Companies, Inc. Dba Hernandez Companies
Senior Payroll Executive at Oasis Investment Companies LLC (Holding Companies of Al Shirawi GroupSenior Payroll Executive at Oasis Investment Companies LLC (Holding Companies of Al Shirawi Group