GENEVA SCOTT
Stockbridge,GA
Summary
Collaborative professional with strong problem-solving skills and the ability to thrive under pressure. Quick to learn and implement feedback to enhance performance. Demonstrated leadership in various situations while consistently delivering results independently or as part of a team.
Overview
15
15
years of professional experience
Work History
Driver operator
Transdev Transportation
Atlanta, GA
01.2023 - Current
- Operated transit vehicles safely throughout designated routes.
- Communicated effectively with dispatch regarding route adjustments.
- Followed all safety protocols to ensure passenger security during travel.
- Completed pre-trip and post-trip inspections of vehicles daily.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Maintained safe driving habits, safeguarding property and public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Documented incidents and reported issues to management to ensure timely resolution.
Receiver
FedEx
Alpharetta
11.2022 - 01.2023
- Received and inspected incoming shipments for accuracy and quality.
- Maintained accurate records of received goods using inventory systems.
- Organized inventory in designated storage areas for easy access.
- Operated forklifts and pallet jacks to move materials safely.
- Collaborated with team members to ensure efficient workflow.
- Communicated effectively with suppliers regarding shipment discrepancies.
- Cleaned and organized work areas to maintain a safe and efficient workspace.
- Maintained cleanliness and organization of work areas to ensure safety and efficiency. and kept organized.
- Sorted and positioned merchandise in specific areas, applied price tags, and safely secured larger items to prevent damage.
Customer Service Manager
Walmart
Dunwoody
11.2019 - 11.2022
- Collaborated with team and independently resolved customer issues to enhance satisfaction.
- Managed a team with a friendly, hardworking, and punctual approach.
- Led a team of professionals to improve workflow and productivity. with a friendly, hardworking, and punctual approach.
Assistant Front End Manager
Sprouts
East Cobb
10.2018 - 05.2019
- Ensured orderly front end operations while managing staff breaks and lunches.
- Oversaw daily operations to ensure smooth workflow. Conducted candidate interviews to assess qualifications and fit for the role.s and handled Managed nightly deposit drop to ensure secure handling of cash and financial records.s at night.
- Trained new employees on company policies and front-end procedures.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Conducted candidate interviews to assess qualifications and fit for roles, and handled nightly deposit drop for secure cash and financial record management.
Customer Service Rep
Comcast
Alpharetta
06.2014 - 05.2018
- Handled in-bound calls from technicians to assist with equipment installations.
- Updated customer account with new equipment details.
- Rebuilt customer accounts to correct discrepancies and ensure accurate information.
- Documented account activity for management review and outages to management.
Cashier
The Fresh Market
Dunwoody
04.2011 - 06.2014
- Processed customer transactions efficiently at checkout stations.
- Greeted customers, collected payments, operated scanning devices, addressed customer inquiries, processed returns, and balanced cash drawer.
- Assisted customers with product selections and inquiries.
- Maintained accurate cash drawer balances throughout shifts.
Education
medical office expert -
Javelin technical
TuckerD.M Therrell High School
Atlanta, GASkills
- Route Management
- Passenger Assistance
- Safety protocols
- Vehicle maintenance
- Operational Oversight
- Logistics coordination
- Inventory management
- Microsoft Office
- Time management
- Multitasking Skills
- Works under pressure
- Teamwork ability
- Team collaboration
- Effective communication
- Problem solving
- Critical thinking
- Adaptability
- Fast Learner
- Customer Engagement
- Effective communication
- Works under pressure
Timeline
Driver operator
Transdev Transportation
01.2023 - Current
Receiver
FedEx
11.2022 - 01.2023
Customer Service Manager
Walmart
11.2019 - 11.2022
Assistant Front End Manager
Sprouts
10.2018 - 05.2019
Customer Service Rep
Comcast
06.2014 - 05.2018
Cashier
The Fresh Market
04.2011 - 06.2014
medical office expert -
Javelin technical
D.M Therrell High School