Dedicated and detail-oriented housekeeper with a strong background in cleaning and sanitization at Sunny Side Clean Team. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in floor cleaning and hazardous chemical training, consistently maintaining high hygiene standards and fostering positive client relationships.
Hi, I’m
Geneva Watson
3637 Dr Martin Luther King Jr Blvd,FL
Summary
Overview
23
years of professional experience
Work History
Sunny Side Clean Team
House Cleaner
12.2021 - 04.2022
Job overview
- Supervised cleaning schedules to optimize workflow and ensure timely completion of tasks.
- Trained new staff on cleaning protocols and safety procedures to maintain high standards.
- Implemented inventory management for cleaning supplies to reduce waste and improve efficiency.
- Developed customized cleaning plans based on client preferences, enhancing customer satisfaction.
- Conducted quality control inspections to uphold cleanliness standards and address areas for improvement.
- Fostered positive client relationships through effective communication and responsiveness to feedback.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Emptied trashcans and transported waste to collection areas.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Polished fixtures to achieve professional shine and appearance.
- Handled requests for extra linens, toiletries and other supplies.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Operated electronic backpack vacuums and floor sweepers.
- Hang, cleaned and rehung draperies to maintain freshness.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Sorted, laundered and put away various laundry items.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Adhered to professional house cleaning checklist.
- Delivered quality customer service to address urgent needs and cleaning requests.
Gold Choice Ormond Beach Assisted Living Nurse
EVS Housekeeper
10.2021 - 12.2021
Job overview
- Maintained cleanliness and sanitation standards across facilities, ensuring compliance with health regulations.
- Operated cleaning equipment efficiently, enhancing overall operational productivity and effectiveness.
- Trained new staff on proper cleaning techniques and safety protocols, fostering a collaborative work environment.
- Conducted routine inspections to identify maintenance needs, improving facility appearance and safety standards.
- Collaborated with team members to address urgent cleaning requests, ensuring swift response times and customer satisfaction.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
- Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
- Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated electronic backpack vacuums and floor sweepers.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained floor cleaning and waxing equipment.
- Documented and reported necessary facility and building repairs observed.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Implemented infection control protocols to ensure a safe environment for residents.
- Maintained cleanliness and hygiene standards in resident living areas and common spaces.
Burger King
Dishwaher/Janitor
07.2019 - 12.2019
Job overview
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workstations for efficient workflow during peak service times.
- Assisted team members in maintaining kitchen hygiene and safety protocols.
- Collaborated with kitchen staff to streamline dish retrieval and storage processes.
- Trained new employees on proper dishwashing techniques and safety measures.
- Implemented time-saving practices that improved overall dishwashing efficiency.
- Monitored inventory levels of cleaning supplies and notified management for reorders.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Inspected dishwashing equipment and reported issues to supervisor.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
- Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
- Maintained cleanliness and sanitation standards in dining and kitchen areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Wyndham Hotel
Commercial Janitorial Cleaner
12.2017 - 09.2018
Job overview
- Performed routine cleaning tasks to maintain high standards of hotel cleanliness and guest satisfaction.
- Utilized commercial cleaning equipment to efficiently clean and sanitize guest rooms and common areas.
- Followed safety protocols to ensure a safe working environment for self and team members.
- Collaborated with housekeeping staff to coordinate cleaning schedules and prioritize tasks effectively.
- Maintained organization of cleaning tools and supplies for optimal workflow efficiency during shifts.
- Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
Indian River Baptist Church
Commercial Janitorial Cleaner
05.2014 - 12.2017
Job overview
- Assisted in inventory management by tracking cleaning supplies and reporting shortages promptly.
- Adapted quickly to changing priorities and special requests from management or guests, ensuring flexibility in service delivery.
- Engaged in ongoing training programs to enhance skills in advanced cleaning techniques and safety practices.
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Handled equipment, chemicals, and materials properly and with caution.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Maintained clean, neat, and professional entrances.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Kept building entryway glass clean and polished for professional presentation.
- Maintained floor cleaning and waxing equipment.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.
- Collaborated with housekeeping staff to coordinate cleaning schedules and prioritize tasks effectively.
- Utilized commercial cleaning equipment to efficiently clean and sanitize guest rooms and common areas.
Hilton Daytona Beach
Laundry Attendant
03.2003 - 08.2006
Job overview
- Operated washers, dryers, and folding machines to maintain laundry quality standards.
- Sorted and categorized linens, ensuring proper handling of delicate items.
- Monitored inventory levels of detergents and supplies for efficient workflow.
- Maintained cleanliness and organization in laundry area to enhance safety protocols.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
- Operated machines correctly by following machine instructions and safety regulations.
- Cleaned machine filters and lubricated equipment.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
- Tested machines and made minor adjustments, keeping equipment functional.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Monitored customer laundry loads to reach proper wash cycle times.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
Daytona Beach Health and Rehabiliation Center
Housekeeper
01.2003 - 01.2004
Job overview
- Organized and maintained cleanliness of guest rooms, common areas, and laundry facilities.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Implemented efficient cleaning schedules to optimize workflow and ensure timely service.
- Collaborated with team members to uphold high standards of hygiene and customer satisfaction.
- Enhanced guest experience by providing exceptional attention to detail in room presentation.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated electronic backpack vacuums and floor sweepers.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Tropic Shores Resort
Laundry Attendant
05.1999 - 06.2003
Job overview
- Trained new staff on equipment operation and laundry procedures for consistency.
- Implemented process improvements leading to reduced turnaround times for laundry services.
- Collaborated with team members to address operational challenges effectively.
- Conducted routine equipment maintenance checks to ensure optimal performance.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
- Assisted with unloading and loading customer laundry items.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Operated machines correctly by following machine instructions and safety regulations.
- Cleaned machine filters and lubricated equipment.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Tested machines and made minor adjustments, keeping equipment functional.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Education
Silnet Word MinistyGainesville, GA
High School Diploma
09-2018
University Overview
Bulldog School DeLand, FL
High School Diploma
06-1986
University Overview
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Floor cleaning
- Window cleaning
- Laundry cleaning
- Hospitality background
- Resident support
- Equipment operation
- Product knowledge
- Hazardous chemical training
- Sorting and washing laundry
- Physically strong
- Customer service-focused
- Mopping and sweeping
- Teamwork
- Health and safety compliance
Languages
English
Professional Working
Timeline
House Cleaner
Sunny Side Clean Team
12.2021 - 04.2022
EVS Housekeeper
Gold Choice Ormond Beach Assisted Living Nurse
10.2021 - 12.2021
Dishwaher/Janitor
Burger King
07.2019 - 12.2019
Commercial Janitorial Cleaner
Wyndham Hotel
12.2017 - 09.2018
Commercial Janitorial Cleaner
Indian River Baptist Church
05.2014 - 12.2017
Laundry Attendant
Hilton Daytona Beach
03.2003 - 08.2006
Housekeeper
Daytona Beach Health and Rehabiliation Center
01.2003 - 01.2004
Laundry Attendant
Tropic Shores Resort
05.1999 - 06.2003
Silnet Word Ministy
High School Diploma
Bulldog School
High School Diploma