Experienced friendly & compassionate individual providing high-quality administrative support to various departments. Strong focus on team collaboration and adaptability, ensuring dependable and flexible support. Known for excellent communication, empathy, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Cocktail Server
Tachi Palace Hotel & Casino
11.2024 - 07.2025
Provided attentive, fun & friendly service, regularly checking in on guests to ensure their needs were met.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Maintained clean and organized bar area.
Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Delivery Driver
DoorDash
07.2022 - 11.2024
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Verified accuracy of all deliveries against order forms.
Process Guide Assistant
Amazon
09.2021 - 07.2022
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Completed data entry tasks with accuracy and efficiency.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Collaborated with other departments to optimize production workflows.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Mentored new hires, resulting in stronger staff development and increased productivity.
Took on additional shifts during peak work periods to keep projects on schedule.
Laborer/Logistics Assistant
The Ryan Company, Coniglio Solar
11.2020 - 05.2021
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Followed data entry protocols, rules and regulations.
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Worked closely with engineers, land surveyors and other key stakeholders on different infrastructure projects.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used statistical methods to analyze data and generate useful business reports.
Server
Coyote Entertainment Center
06.2019 - 03.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Checked identification for minimum age for sale of alcoholic beverages.
Bussed and reset tables to keep dining room and work areas clean.
Arcade/Bowling Hostess
Coyote Entertainment Center
06.2019 - 03.2020
Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
Notified technician's of defective machines and recorded malfunctions and repairs to maintain required records.
Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
Maintained appearance of arcade floor/bowling counter and surrounding areas by cleaning surfaces, counters and equipment.
Trainer
Panera Bread
01.2018 - 03.2019
Mentored new hires, resulting in stronger staff development and increased productivity.
Helped customers complete purchases, locate items and join reward programs.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Completed inventory counts and ordered merchandise.
Used POS system to enter orders, process payments and issue receipts.
Kept kitchen, counter and dining areas cleaned and sanitized.
Barista
Dunkin' Donuts
10.2017 - 02.2018
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Restocked and organized merchandise in front lanes.
Cleaned counters, machines, utensils and seating areas daily.