Summary
Overview
Work History
Education
Skills
Timeline
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Genevieve Belden

Kingman,AZ

Summary

Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn, grow and excel in admitting department.

Overview

14
14
years of professional experience

Work History

Retail Sales Representative

SAS Retail Services
Orange, CA
06.2021 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.

Department Manager

McDonald's Restaurant
Kingman, AZ
08.2007 - 02.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.

Education

No Degree - Medical Assisting

Blue Cliff College - Fayetteville
Fayetteville, AR

GED -

Sanger High School
Sanger, TX
07.2008

Skills

  • Energy and Physical Stamina
  • Merchandising and Display
  • Providing Feedback
  • Educational Opportunities
  • Client Needs Assessment
  • Stocking and Receiving
  • Suggestive Selling
  • Assigning Tasks
  • Persuasive Selling
  • Exceeding Customer Expectations
  • Strong Communication and Interpersonal Skills
  • Rewards Programs
  • Loyalty Programs
  • Upselling Strategies
  • Store Opening and Closing
  • Customer Service
  • Building Customer Loyalty
  • Operational Efficiency
  • Engaging with Diverse Customers
  • POS System Operations
  • Adaptable and Flexible
  • Safety and Cleanliness Standards
  • Flexible Hours
  • Teamwork and Collaboration
  • Time Management

Timeline

Retail Sales Representative

SAS Retail Services
06.2021 - Current

Department Manager

McDonald's Restaurant
08.2007 - 02.2021

No Degree - Medical Assisting

Blue Cliff College - Fayetteville

GED -

Sanger High School

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Genevieve Belden