Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Accomplishments
Timeline
Bartender

Genevieve Borders

Columbus,Ohio

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid time off

Summary

Dedicated and results-driven Dining Room Manager with 8+ years of experience in hospitality, customer service, and team leadership. Proven ability to manage operations in fine dining and private club environments, with expertise in staff training, event execution, and personalized guest experiences. Recognized for strong leadership, operational excellence, and passion for delivering exceptional hospitality.

Overview

9
9

Years of Hospitality Experience

7
7

Certifications

Work History

Dining Room Manager

Brookside Golf and Country Club
07.2020 - Current
  • Oversaw daily operations for multiple dining outlets (A La Carte, Banquets, Bar, Grills).
  • Recruited, hired, trained, and managed a staff of over 40 individuals; implemented performance management, scheduling, and disciplinary action.
  • Assisted in development and management of budgets; ensure cost control and revenue growth.
  • Maintained strict compliance with food safety and workplace standards.
  • Introduced digital member preference database for personalized service.
  • Designed and launched training and delegated sidework programs to streamline operations.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Continuously pursued professional development and expanding of knowledge leading to numerous promotions based on performance and leadership.

Lead Server / Bartender / Trainer

Brookside Golf and Country Club
04.2017 - 07.2020
  • Delivered exceptional service with emphasis on curating the best overall dining experience with great attention to detail.
  • Administered all training for new A La Carte staff.
  • Served as Lead Bartender; managed beverage orders, curated cocktails, and maintained bar operations.
  • Assisted with banquets and specialty dining outlets.
  • Awarded Employee of the Month for November 2017.
  • Promoted to Lead Server in February 2018, Main Bartender in July 2019, and to Dining Room Manager in July 2020.

Household Manager / Nanny

Private Families
05.2011 - Current
  • Provided long-term childcare for multiple families (infants to school-age children).
  • Coordinated daily schedules, transportation, academic support, and meal preparation.
  • Oversaw household management, including cleaning, errands, and organization.
  • Administered ABA therapy for children with severe autism.
  • Coordinated meals for all family members with focus on catering to dietary restrictions.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Sales Associate

Body Jewel
01.2018 - 03.2020
  • Accurately processed all cash and card transactions through the Clover POS system.
  • Personally catered to all customers by suggesting relevant products and services.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Restocked and counted all inventory and placed merchandise orders weekly.

Barista

Starbucks @ Giant Eagle
04.2016 - 08.2017
  • Listened carefully to customer requests and created personalized, handcrafted beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained cleanliness and completed restocking on a daily basis.

Lead Stock Associate / Trainer

Hollister Co.
04.2014 - 05.2016
  • Managed shipment receiving, processing and storage under tight timelines.
  • Trained stock team in merchandising, product organization, and customer service.
  • Picked and packed online order items.
  • Manually inventoried and censored all clothing shipments and restocked according to numerical system.
  • Led store resets and reorganization of store layouts.

Education

High School Diploma -

Dublin Coffman High School
Dublin, OH
05-2016

Skills

  • Hospitality & Guest Relations
  • Fine Dining & Bartending Expertise
  • Food & Beverage Operations Management
  • Event & Banquet Management
  • Staff Training & Development
  • Budgeting & Cost Control
  • Wine, Beer, & Spirits Knowledge
  • POS Systems
  • Microsoft Office Suite
  • Conflict Resolution & Team Leadership

Certification

  • ServSafe Manager, Food Safety Certification (Valid through 2028)
  • TIPS Certified (Valid through 2028)
  • Cicerone Certified Beer Server (Level 1)
  • Food & Wine Pairing Certification (2025 – Present)
  • Patron CRT Award 'T' Tequila Certification (2024 – Present)
  • OSHA 30 (2023 – Present)
  • Valid Driver’s License

Languages

English (Fluent)
German (Intermediate)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised groups of 1-5 children aged 2 months to 16 years of age.
  • Supervised team of over 40 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and implemented numerous longstanding training and operational systems.

Timeline

Dining Room Manager

Brookside Golf and Country Club
07.2020 - Current

Sales Associate

Body Jewel
01.2018 - 03.2020

Lead Server / Bartender / Trainer

Brookside Golf and Country Club
04.2017 - 07.2020

Barista

Starbucks @ Giant Eagle
04.2016 - 08.2017

Lead Stock Associate / Trainer

Hollister Co.
04.2014 - 05.2016

Household Manager / Nanny

Private Families
05.2011 - Current

High School Diploma -

Dublin Coffman High School

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