Genevieve Carter
Omaha,NE
Summary
Responsible and motivated student ready to apply education in the workplace. Experienced in fast-paced environments and adaptable to last-minute changes. Customer-focused professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts.
Overview
2
2
years of professional experience
Work History
Massage Envy, Omaha NE
Massage Envy
Omaha, NE
09.2023 - Current
- Built relationships with members and prospective clients
- Pushed membership, gift card, and product sales
- Helping hand for massage therapists and aestheticians.
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and answering questions
Xanterra, Yellowstone national park — Guest service agent
Xanterra
Yellowstone national park
06.2023 - 09.2023
- Welcomed and assisted guests of the largest National park lodge
- Checked guests in and out
- Managed and booked phone and online reservations for stays and activities throughout the park
- Ran guest requests
- Responded to clients complaints in a proper and timely matter
- Handled cash transactions and refunds.
Hyvee, Omaha NE — Personal shopper
Hyvee
Omaha, NE
12.2022 - 05.2023
- Assistance to highly valued customers
- Personal shopping and delivery services
- Provide guidance to all shoppers
- Assisted in other departments as needed.
Education
General Education -
Metropolitan Community College
05-2025
Skills
- Appointment Scheduling
- Front Desk Management
- Customer Consultation
- Sales expertise
- Social skills
- Multitasking
- Interpersonal Communication
- Teamwork and Collaboration
- Relationship Building
- Problem Resolution
Timeline
Massage Envy, Omaha NE
Massage Envy
09.2023 - Current
Xanterra, Yellowstone national park — Guest service agent
Xanterra
06.2023 - 09.2023
Hyvee, Omaha NE — Personal shopper
Hyvee
12.2022 - 05.2023
General Education -
Metropolitan Community College
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