Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Genevieve Dandurand

North Haverhill

Summary

Detail-oriented Bakery Production Worker with expertise in baking, food safety, customer service, and some catering experience while working at Gather Together Cafe. Committed to enhancing customer satisfaction through personalized service and attractive product presentation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bakery Production Worker

Franconia Market and Deli
09.2023 - Current
  • Operated industrial baking equipment for consistent product quality.
  • Created appealing displays to showcase products in bakery.
  • Frosted and iced cakes and cupcakes.
  • Prepared ingredients and ensured proper measurements for recipe adherence.
  • Maintained cleanliness and organization of workstations to meet health standards.
  • Monitored baking times and temperatures to prevent product defects.
  • Maintained accurate inventory of baking supplies and ingredients.

Barista and Cashier

The Inkwell Coffee House
11.2022 - 09.2023
  • Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Prepared high-quality espresso beverages to meet customer preferences and enhance satisfaction.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Processed customer transactions efficiently using point-of-sale systems.

Barista and Cashier

Gather Together Cafe
05.2020 - 10.2022
  • Managed daily operations, ensuring efficient workflow during peak hours and maintaining service standards.
  • Trained new baristas on beverage preparation, equipment use, and customer service protocols.
  • Assisted in creating seasonal drink menus, contributing creative ideas that aligned with customer preferences.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Associate of Applied Science - Baking And Pastry Arts

White Mountains Community College
Berlin, NH
05-2026

High School Diploma -

Kolby Academy
Napa, CA
08-2024

Skills

  • Baking
  • Customer service
  • Team player
  • Multitasking and organization
  • Food safety and sanitation
  • Decorating skills
  • Workplace cleanliness

Certification

Certified under 'ServSafe Food Protection Manager' as of Dec 2024.

Timeline

Bakery Production Worker

Franconia Market and Deli
09.2023 - Current

Barista and Cashier

The Inkwell Coffee House
11.2022 - 09.2023

Barista and Cashier

Gather Together Cafe
05.2020 - 10.2022

Associate of Applied Science - Baking And Pastry Arts

White Mountains Community College

High School Diploma -

Kolby Academy