Accomplished senior operations professional with over 15 years of expertise in compliance, regulatory reporting, and strategic planning. A dynamic leader adept at forging partnerships and optimizing resources to meet organizational goals. Proven ability to draft clear, compelling documentation and foster inclusivity through effective collaboration, enhancing team dynamics, and empowering others.
Overview
2025
2025
years of professional experience
Work History
Independent Consultant
Independent Consultant
New York, USA
01.2021 - Current
Strong Writing and Reporting Skills: Demonstrated ability to draft and edit compelling applications, regulatory reports, and proposals for city, state, and federal agencies, ensuring clarity and compliance with relevant guidelines
Project Management and Process Improvement: Detail-oriented project manager with a proven track record in analyzing business processes, identifying areas for improvement, and implementing solutions that enhance operational effectiveness and accountability
Compliance and Change Management: Proactive compliance officer experienced in overseeing regulatory programs and managing change initiatives, ensuring adherence to requirements and facilitating smooth transitions in dynamic environments
Relationship Building and Communication: Dynamic leader skilled in cultivating relationships with diverse stakeholders, in both public and private sectors, and effectively communicating to support collaborative projects and initiatives
Data Management and Analytical Reporting: Proficient in maintaining accurate records and utilizing project management tools to track deliverables, analyze performance metrics, and support strategic decision-making
Chief of Staff
HR Transformed
Hopewell Junction, USA
12.2023 - 07.2024
Managed administrative and operational activities, contributing to a swift increase in client base
Performed general bookkeeping and implemented processes that created efficiencies across fiscal functions
Improved client onboarding processes and contract management reducing contract management turnaround time by 20%
Engaged in stakeholder communications, enhancing collaboration across teams and departments
Network Director of Operations
Ascend Public Charter Schools
New York City, USA
04.2014 - 09.2021
Led complex new school applications to NYSED and SUNY resulting in the opening of over 10 new schools in Brooklyn
Created a vast library of user-friendly written materials derived from the distillation of city, state and federal regulatory requirements
Developed professional development opportunities for school teams, improving skills and confidence in city and state funded programs
Built and implemented compliance programs across a school network with over 700 students and 400 staff members
Various
Early Experience
Director of Special Projects - ROADS Charter Schools - NYC
Chief Operating Officer - Community Partnership Charter Schools, NYC
Special Assistant / Program Coordinator - New Visions for Public Schools, NYC
Commercial Casting Director - Susan Shopmaker Casting, NYC
Film Production Manager - Porchlight Entertainment, Los Angeles, CA
Education
Bachelor of Arts - Sociology
University of California, San Diego
Skills
Technical writing, Persuasive writing, Research proficiency
SaaS tools, QuickBooks Online, Canva, ClickUp, Monday, Microsoft Office, Google Suite, Slack, Gather, Toggl, Fathom, Asana, Mac OsX, Gusto, Zendesk
Educational student information systems (SIS), Learning management systems (LMS), Customer relationship management systems (CRM)
Additional Information
Co-author of Creating Multiple Pathways in the Arts: A New York Case Study (Annenberg Institute)
Independent Consultant at Equimundo; Centre for Masculinities and Social JusticeIndependent Consultant at Equimundo; Centre for Masculinities and Social Justice