GENEVIEVE DOUTHAT
Server
Birmingham,MI
Summary
Dynamic industry professional with over 15 years of experience in fine dining. Passionate about expanding knowledge of food, wine, and spirits for both professional and personal growth. Excellent communication skills and a strong team player, adaptable to any situation. Continuously seeks opportunities to enhance skill set. Extensively trained in wine service, with certifications in TIPS and Serve Safe. Also certified in First Aid/CPR.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
La Strada Cafe
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/ Bartender
Hyde Park Prime Steakhouse
08.2021 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Bartender/Server
Triple Nickel
02.2019 - 04.2020
- Cross trained to manage private parties
- Built rapport with base clientele
- Team based staff
Bartender/Server
The HUB Stadium
04.2017 - 02.2019
- High volume, fast paced
- Clean and efficient work space through service
- Upheld high standards to replenish fresh juices and all bar stock each day
Bar/ Formal Dining Room Manager
Big Rock Chophouse
02.2013 - 05.2017
- Maintained a liquor cost of 16%-20% with an inventory in excess of $75,000
- Responsible for hiring and schedule of staff, all cash on premises including cash drawers, tip distribution and balancing of safe
- Coordinated special tastings, holiday and children's charity events
- Created seasonal craft cocktail menus
Dining Room Manager
Due Venti
02.2009 - 03.2013
- Assisted in bar program expansion
- Scheduling, daily floor plan, reservation plotting
- Created a highly personalized and intimate dining experience
- Organized team building events for staff
Server
Carmine's
03.2006 - 01.2009
- Company Overview: Chop house in the heart of Chicago
- Table side French service
- Familiarity with vast wine list
- Chop house in the heart of Chicago
Education
Macomb Community College
Clinton, MISkills
- Tips and Serve Safe certified
- Excellence in communication
- Team oriented and highly adaptable
- Always seeking to expand my skill set
- Extensive wine service training
- First Aid/CPR Certified
Certification
- TIPS certified
- Serve Safe certified
- First Aid/CPR Certified
Additional Information
Thrive Hot Yoga, Troy, MI, 2017-2020, Chili, Mustard, Onions, the first vegan Coney Island in Detroit
Timeline
Server
La Strada Cafe
02.2023 - Current
Server/ Bartender
Hyde Park Prime Steakhouse
08.2021 - 03.2024
Bartender/Server
Triple Nickel
02.2019 - 04.2020
Bartender/Server
The HUB Stadium
04.2017 - 02.2019
Bar/ Formal Dining Room Manager
Big Rock Chophouse
02.2013 - 05.2017
Dining Room Manager
Due Venti
02.2009 - 03.2013
Server
Carmine's
03.2006 - 01.2009
Macomb Community College
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