Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Software & Tools
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Genevieve Dupaul

Genevieve Dupaul

Bradenton,FL

Summary

Dynamic and results-oriented professional with extensive experience across multiple industries and a proven ability to drive operational excellence and team success. Expert in people management, project coordination, and process optimization, with a talent for adapting to diverse environments and excelling under changing demands. A proactive, self-driven learner who quickly masters new tools, concepts, and skills to address evolving challenges. Renowned for leading initiatives that improve efficiency, enhance collaboration, and align with strategic objectives. Recognized for exceptional interpersonal skills, a strong work ethic, a keen eye for detail, and the versatility to excel both independently and as part of a team.

Overview

21
21
years of professional experience

Work History

Business Operations Manager

Moduly Inc - Startup
Montreal - Bradenton, Quebec - Florida
01.2019 - Current
  • Led process optimization initiatives, streamlining workflows across departments to enhance operational efficiency and foster collaboration.
  • Designed and implemented employee training programs, accelerating onboarding productivity and improving team performance.
  • Provided mentorship and support to staff members, ensuring clarity in roles, responsibilities, and task execution.
  • Managed payroll operations and supplier payments, ensuring accuracy, timeliness, and compliance with financial standards.
  • Oversaw administrative functions, including preparing and managing contracts, invoices, and purchase orders.
  • Crafted professional reports, presentations, agendas, and meeting minutes, providing executives with actionable insights.
  • Coordinated executive schedules, ensuring seamless operations, deadline adherence, and optimized time management.
  • Reduced travel expenses by 15% by implementing efficient international travel logistics and cost-saving strategies.
  • Arranged travel and accommodations for executives and staff, ensuring cost-effectiveness, comfort, and compliance with travel policies.
  • Planned and executed company events, overseeing all aspects from logistics to staffing to ensure successful outcomes.
  • Monitored industry trends and competitor activities, adapting strategies to maintain a competitive edge in event management.
  • Facilitated stakeholder communication, ensuring project goals were achieved on time and within budget.
  • Maintained secure, confidential records and files, safeguarding sensitive executive information.
  • Handled sensitive information with integrity, demonstrating trustworthiness and discretion in all operations.

Head of Operations

Boostr Energy
Montreal, Canada
12.2016 - 01.2020
  • Directed daily operations, focusing on budgeting and logistics, ensuring seamless workflow and consistent service excellence.
  • Championed a customer-first approach, achieving a remarkable 95% satisfaction rate through exceptional service and proactive problem-solving.
  • Built and maintained relationships with international suppliers, streamlining procurement processes and optimizing supply chain efficiency.
  • Oversaw international manufacturing operations, ensuring high-quality standards and timely production across multiple locations.
  • Traveled up to 15% of the time to oversee manufacturing facilities, meet with suppliers, and ensure alignment with operational objectives.
  • Strategically managed operational budgets, identifying cost-saving opportunities and achieving measurable improvements in financial efficiency.
  • Led cross-functional teams in the ideation and launch of new products and services, driving innovation and market growth.
  • Designed and implemented impactful marketing campaigns and promotions, significantly boosting product visibility and customer engagement.

Business Owner

Sole Proprietorship at L'Atelier
Montreal, Canada
07.2009 - 04.2017
  • Successfully owned and operated an art-focused retail business, overseeing all aspects of operations and leading a team of four employees to achieve exceptional results.
  • Curated and sold distinctive artwork, driving a 30% increase in customer base through strategic community outreach and engagement.
  • Attracted and retained loyal customers, with many booking appointments up to six months in advance, showcasing the business's strong reputation and demand.
  • Conceptualized and executed innovative marketing campaigns, including art exhibitions and promotional events, enhancing brand visibility and sales.
  • Delivered personalized customer service, cultivating strong relationships that resulted in high satisfaction rates and a loyal clientele.

Specialist & Manager

IBM Canada
Montreal, Canada
01.2004 - 12.2009
  • Led a team of 12+ employees, ensuring a smooth workflow, and achieving 100% production targets.
  • Managed production schedules and optimized processes, reducing downtime.
  • Oversaw quality control measures, ensuring compliance with company and industry standards.
  • Collaborated with cross-functional teams to address production challenges.

Education

GED -

Dale Carnegie
Montreal
02-2017

High School Diploma -

Joseph Hermas Leclerc
Granby, Canada
06-1998

Skills

  • Operations Management: Process Optimization, Vendor & distributors Coordination, Importation & logistic Coordination, Resource Allocation
  • Team Leadership: Staff Development, Cross-functional Collaboration, Performance Management
  • Executive Support: Travel & Calendar Management, Event Planning, Expense Tracking, Documentation Preparation
  • Project Management: Event coordination, stakeholder communication, risk mitigation, product ownership
  • Employee management: Onboarding Process, Payroll Management, Handbook Development
  • Technical Proficiency: Advanced expertise in Google Suite, Slack, Jira, Canva, QuickBooks, ADP, Shopify, Monday, and other tools that enhance efficiency and collaboration across departments

Languages

English
Proficient (C2)
C2
French
Proficient (C2)
C2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Business Operations Manager

Moduly Inc - Startup
01.2019 - Current

Head of Operations

Boostr Energy
12.2016 - 01.2020

Business Owner

Sole Proprietorship at L'Atelier
07.2009 - 04.2017

Specialist & Manager

IBM Canada
01.2004 - 12.2009

GED -

Dale Carnegie

High School Diploma -

Joseph Hermas Leclerc

Software & Tools

Google Suite | Slack | Jira | Monday | Excel | Word | Canva | Hubspot | Calendly | Hootsuite | Quickbooks | ADP | Zoom | Zapier | Shopify | Typeform | Mail Chimp | Stripe |  Klaviyo

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Genevieve Dupaul