GENEVIEVE GIAMPA
PERKASIE,PA
Summary
Goal-oriented manager with distinguished experience in customer service industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable, successful at managing multiple priorities with a positive attitude.
Overview
17
17
years of professional experience
Work History
DIRECTOR OF ADVANCEMENT
SAINT MARY CATHOLIC SCHOOL
11.2021 - Current
- PLANNING, MANAGEMENT AND IMPLEMENTATION OF THE MARKETING STRATEGIES FOR RECRUITMENT AND RETENTION OF STUDENTS
- DEVELOPMENT AND EXECUTION OF COMMUNICATIONS STRATEGIES FOR SAINT MARY CATHOLIC SCHOOL AND AGNUS DEI ACADEMY THAT INTEGRATES FACTS, EMAIL, WEBSITE AND SOCIAL MEDIA PLATFORMS
- PROMOTE UNDERSTANDING, ACCEPTANCE AND SUPPORT OF THE VISION AND MISSION STATEMENTS AND OBJECTIVES OF THE SCHOOL
DESIGNER/OWNER
21ST & BRANDYWINE, CO.
02.2018 - 09.2021
- DESIGN & PRODUCE CUSTOM LOGOS, MERCHANDISE, AND GIFTS FOR NEW AND EXISTING CLIENTS
- PREPARE AND MAINTAIN ALL ACCOUNTING RECORDS
- BUILD AND MAINTAIN CUSTOMER RELATIONS
ACCOUNT COORDINATOR
Interior Logic Group/Advanced Flooring and Design
05.2014 - 10.2019
- Receive and Process Incoming Work Orders Into Operating Systems, RFMS & SAP
- Develop Accurate and Detailed Orders That Support Successful Installation
- Work in Conjunction with Branches, Customers, and Internal Teams
HEAD TELLER
Harleysville National Bank
03.2007 - 10.2009
- Supervise All Teller Staff
- Maintain All Branch Currency
- Perform Required Operational Procedures
Education
BACHELOR OF SCIENCE - Business Management & Leadership
Capella University
ASSOCIATE OF SCIENCE - Liberal Studies - Concentrations in Studio Art and Mathematics
Montgomery County Community College
Skills
- Marketing Strategy Development
- Brand Marketing
- Territory Management
- Strategic Planning
- Customer Service
- Sales Reporting
- Sales Targeting
- Account Management
- Decision-Making
- Market Intelligence
- Sales Program Coordination
- Relationship Building
- Rapport and Relationship Building
- Change Management
- Customer Complaint Resolution
- Sales Tracking
- Data Analytics
- Promotional Sales Events
- Data Confidentiality
- Sales Processes
- Operating Procedures and Policies
- Interdepartmental Collaboration
- Business Development and Planning
- Product and Service Promotion
- Database Management
- Time Management
- Appointment Scheduling
- Review of Contracts
- Goal Setting and Achievement
- Advertising Campaigns
- Budgeting and Expenditures
- Sales Process
- Social Media Savvy
- Client Base Retention
Clearances
All required PA and archdiocesan clearances are complete and up-to-date.
References
References are available on request.
Timeline
DIRECTOR OF ADVANCEMENT
SAINT MARY CATHOLIC SCHOOL
11.2021 - Current
DESIGNER/OWNER
21ST & BRANDYWINE, CO.
02.2018 - 09.2021
ACCOUNT COORDINATOR
Interior Logic Group/Advanced Flooring and Design
05.2014 - 10.2019
HEAD TELLER
Harleysville National Bank
03.2007 - 10.2009
BACHELOR OF SCIENCE - Business Management & Leadership
Capella University
ASSOCIATE OF SCIENCE - Liberal Studies - Concentrations in Studio Art and Mathematics
Montgomery County Community College
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