Summary
Overview
Work History
Education
Skills
Timeline
Generic
GENEVIEVE HOCK

GENEVIEVE HOCK

Hermiston,OR

Summary

I seek to obtain a part-time position to continue to help make a difference and save people's lives. I bring a positive attitude, years of experience, hard work, dedication and versatility, as well as many other assets. SUMMARY: Patient care and customer service have always been a priority for me. It is difficult to sum up the last 13 years of healthcare, but it is my passion to be a positive light to those around me. I strive for due diligence of the people I am advocating for and do my best to make sure the office always runs smoothly. As an Office Manager, it is my responsibility to make sure all aspects of the daily duties and patient care are accomplished.

Overview

24
24
years of professional experience

Work History

Office Manager/CMA/Phlebotomist

Jennifer Armstong, Encore Wellness
08.2021 - Current
  • Skilled in a variety of areas including but not limited to Office Manager, lead MA, Phlebotomist, customer service, employee training, patient triaging, procedures, injections, IV therapy, medical terminology, clerical support, CPT Coding, accounts receivables, inventory stocking and data entry.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Kept digital records of patient details, medications, billing and other activities.
  • Administered and regulated IV therapy.

EMT-Basic

Morrow County Health District
03.2022 - Current
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.

CMA/Phlebotomist

Internal Medicine Associates of Richland
01.2014 - 08.2021

Certified Medical Assistant

Trios Health
01.2010 - 01.2014

Medical Assistant

Columbia Basin Pediatrics
01.2009 - 01.2010

Executive Administrative Assistant

Insurance Escrow Agencies
01.2005 - 01.2008
  • Managed assigned offices and supervised others as requested; extensive clerical and data entry.

LandAmerica Lawyers Title Insurance Corporation
01.2007 - 01.2008

Closing Connection, LLC
01.2007

DKS Settlement Group, LLC
01.2005 - 01.2006

Processor/Administrative Assistant

Debt Advocates of America
01.2004
  • Extensive customer service with clients regarding debt management; audited existing files and daily data entry.

Executive Assistant

Jury Research Institute
01.2000 - 01.2004
  • Aided assistance to President and Project Manager; built specialized forms and reports; extensive customer service in a fast-paced environment.

Education

EMT-Basic -

Inter Mountain
Bozeman, MT

Certified Medical Assistant, WA State -

Boston Reed College

General Studies -

Diablo Valley College

Skills

  • Proficient in the following programs:
  • Microsoft and Windows XP, Word, Outlook, AdvancedMD, LapCorp, Horizon, Practice Partner, Child Profile, Epic, Athena Health, CHL, Provider Portal and Adobe

Timeline

EMT-Basic

Morrow County Health District
03.2022 - Current

Office Manager/CMA/Phlebotomist

Jennifer Armstong, Encore Wellness
08.2021 - Current

CMA/Phlebotomist

Internal Medicine Associates of Richland
01.2014 - 08.2021

Certified Medical Assistant

Trios Health
01.2010 - 01.2014

Medical Assistant

Columbia Basin Pediatrics
01.2009 - 01.2010

LandAmerica Lawyers Title Insurance Corporation
01.2007 - 01.2008

Closing Connection, LLC
01.2007

Executive Administrative Assistant

Insurance Escrow Agencies
01.2005 - 01.2008

DKS Settlement Group, LLC
01.2005 - 01.2006

Processor/Administrative Assistant

Debt Advocates of America
01.2004

Executive Assistant

Jury Research Institute
01.2000 - 01.2004

EMT-Basic -

Inter Mountain

Certified Medical Assistant, WA State -

Boston Reed College

General Studies -

Diablo Valley College
GENEVIEVE HOCK