Genevieve Hoelscher
New York,NY
Summary
Hardworking individual dedicated to team growth. Very detail oriented and dedicated to providing high service standards. Eager and willing to take on necessary responsibilities and extra challenges within the workplace.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2021 - 01.2024
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
Bachelor of Science - Mechanical Engineering
Arizona State University
(online)05.2026
Skills
- Inventory Control
- Cash Handling Expertise
- Personnel Management
- POS Systems
- Espresso Machine Operation
- Coffee Expertise
Timeline
Shift Supervisor
Starbucks
05.2021 - 01.2024
Bachelor of Science - Mechanical Engineering
Arizona State University
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