Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Genevieve Lawrence

Fort Myers,FL

Summary

I am a bright young woman with a go getter attitude, I find that there are very few issues that can't be resolved. I catch on quickly to things, which makes any training I would require a breeze. However, I am a hands-on learner and comprehend things best when I do them myself. I have retail management, housekeeping/cleaning, hospitality, and restaurant experience

Proven leader with extensive experience in customer service and crisis management. Skilled in multitasking and effective communication, I excel in supervising teams and enhancing customer satisfaction. Demonstrated ability to improve workplace efficiency and foster vendor relationships, ensuring operational excellence and team success.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Circle K
Fort Myers, USA
01.2021 - Current
  • My job entails customer service, trouble shooting, inventory, as well as managing customer incidents and emergency situations
  • Daily paperwork where I record all sales of merchandise, food, tobacco, and gasoline
  • I deal with customers on a daily basis, running register, cleaning the store, restocking shelves
  • I take inventory twice a week, counting everything from cigarettes inside to cases of water outside
  • This job has shown me I am able to handle myself accordingly in moments of distress, no problem is too big to find a solution for
  • This job has shown me that I am able to manage a building in the midst of chaos, as well as draw in repeat business and regular customers by my sunny demeanor and willingness to take care of my customers to the best of my ability at all times
  • I am the manager that will do my best to make sure that the customers, employees, and myself are taken care of
  • Making sure customers leave with a smile, coworkers are covered for anything they need to thrive in the workplace that I am able to provide, and all of my tasks and duties are completed before the end of each day

Server/Busser/Food Runner

Edelweiss Restaurant
Fort Myers Beach, USA
01.2018 - 01.2020
  • Company Overview: Edelweiss was a small owned family restaurant
  • Even though it was a small place, the volume would get very high on a regular basis and it was my job to get everyone seated, orders taken, food and drink delivered to tables in a timely manner
  • As well as checking and distributing any take out orders placed
  • It was a very demanding job that taught me how manage my time and priorities to make sure everyone had a great experience
  • Edelweiss was a small owned family restaurant

Busser/Food Runner/server/barista

Kalahari Resorts & Conventions Sandusky
Sandusky, USA
01.2017 - 01.2018
  • When I started with Kalahari I was hired as a busser/food runner
  • Over the year I worked there before moving back to Florida I was trained in multiple positions including but not limited to food running, bussing, kitchen prep, server and a barista in the adjoining coffee shop

Education

High school diploma -

Cypress High School
Fort Myers, FL
01.2013

Skills

  • Communication skills
  • Multitasking and organization
  • Supervising experience
  • Management
  • POS
  • Cash register
  • Leadership
  • Assistant Manager Experience
  • Computer skills
  • Customer service and satisfaction
  • Reporting and documenting
  • Workplace safety compliance
  • Staff supervision
  • Money handling
  • Staff training and development
  • Time management
  • Schedule oversight
  • Decision-making
  • Verbal and written communication
  • Vendor relationship management
  • Team leadership

Affiliations

  • Nature Fanatic
  • Family oriented
  • Simplistic lifestyle

Timeline

Assistant Manager

Circle K
01.2021 - Current

Server/Busser/Food Runner

Edelweiss Restaurant
01.2018 - 01.2020

Busser/Food Runner/server/barista

Kalahari Resorts & Conventions Sandusky
01.2017 - 01.2018

High school diploma -

Cypress High School

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Genevieve Lawrence