Genevieve Lerro
Morton,PA
Summary
Dedicated professional with demonstrated skills in communication, time management, problem solving, and trend tracking. Reliable with a good work ethic ready to build clientele and help them feel confident in the own skin with the knowledge of health and beauty issues and treatments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
OFFICE MANAGER
JPS Waste Disposal
04.2015 - 10.2023
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Monitored personnel and equipment locations and utilization to coordinate service
- Provided efficient and courteous service to customers at all times
- Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
ADMINISTRATIVE ASSISTANT/DISPATCHER
Bard Business Solutions Inc
01.2009 - 01.2013
- Tracked all incoming and outgoing shipping of supplies
- Answered all phone calls
- Created invoices, estimates, dispatch tickets, driver schedules, deposit tickets and marketing emails
- Accounts Payable
- Itemized expenses for accountant
- Kept all accounts in good standing
- Accounts Receivable
- Stayed diligent on past due accounts
- Keeping accounts in good standing
- Created a common technical problem customer manual which decreased dispatch calls and increased company profit
- Project manager for new installations.
COSMETICS DEPARTMENT SUPERVISOR
Kohls
11.2003 - 05.2008
- Delivered excellent customer service, driving quality shopping experiences
- Delivered constructive feedback and developmental support to department staff
- Attended seasonal education to keep up with latest beauty trends and products
- Utilized computer and point of sale systems for maintaining inventory and managing profit and loss
- Prepared new supervisors by delivering appropriate training and ongoing mentoring
- Handled escalated customer issues, driving customer satisfaction and repeat business
- Monitored market trends and took actions to meet customer demands.
Education
PA ESTHETICIAN LICENSED -
Venus Beauty Academy
Aston, PAHIGH SCHOOL DIPLOMA -
Upper Darby High School
Upper Darby, PASkills
- Positive & professional
- Reliability
- Conflict resolution
- Critical thinking
- Excellent customer service
- Passionate
- Hardworking
Certification
PA Esthetician License
References
- TONY MASSIMIANO, JPS Equipment Co- Owner/Boss, (610) 453-3676, Jpswaste@comcast.net
- DIANE TSEKURAS, Venus Beauty Academy- Instructor, (610) 986-3460
- JEANNETTE STUMP, State Farm-Family Friend/ Business Associate, (484) 472-7295, Jsamuelian12@yahoo.com
- RICKY KANEFSKY, JPS Equipment Co – Coworker, (610) 637-8568, Rkanefsky27@gmail.com
Timeline
OFFICE MANAGER
JPS Waste Disposal
04.2015 - 10.2023
ADMINISTRATIVE ASSISTANT/DISPATCHER
Bard Business Solutions Inc
01.2009 - 01.2013
COSMETICS DEPARTMENT SUPERVISOR
Kohls
11.2003 - 05.2008
PA ESTHETICIAN LICENSED -
Venus Beauty Academy
HIGH SCHOOL DIPLOMA -
Upper Darby High School
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