Genevieve N. Sanon
Coral Springs
Summary
Dedicated and energetic professional with strong customer service and communication skills. Adept at problem-solving, multitasking, and working in high-pressure environments. Experienced in assisting customers, resolving inquiries, and ensuring positive client interactions. Currently working as an assistant teacher and seeking a Customer Service Representative role at Beyond Finance to apply my skills in delivering excellent client support.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
JLP Inspiring Minds
02.2024 - Current
- Support lead teachers in classroom management and lesson planning
- Assist in supervising and engaging with children in daily activities
- Communicate with parents and staff to ensure a safe and positive learning environment
- Provide individualized attention to help children develop social and educational skills
Child Care Worker
Sierra Life Care
04.2021 - 06.2023
- Assisted students in the school clinic with health-related complaints and concerns
- Provided communication between students, parents, and school administration regarding health matters
- Conducted symptom assessments and coordinated COVID-19 testing when necessary
Sales Agent (Customer Service)
Infinity Sales Group
08.2020 - 12.2020
- Assisted clients in selecting affordable and suitable internet and phone plans
- Provided high-quality customer service by addressing concerns and resolving issues efficiently
- Maintained an excellent track record of meeting customer satisfaction goals
Education
Associate of Arts (AA) - Radiologic Technology
Broward College
Coconut Creek, FLSkills
- Multilingual
- Customer Service Expertise
- Strong Communication
- Tech-Savvy
- Problem-Solving & Conflict Resolution
- Team-Oriented & Independent
- Detail-Oriented & Adaptable
Timeline
Assistant Teacher
JLP Inspiring Minds
02.2024 - Current
Child Care Worker
Sierra Life Care
04.2021 - 06.2023
Sales Agent (Customer Service)
Infinity Sales Group
08.2020 - 12.2020
Associate of Arts (AA) - Radiologic Technology
Broward College
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