Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genevieve Pellis

Richmond,VA

Summary

Dynamic and results-oriented professional, excelling in upselling techniques and exceptional customer service. Skilled in verbal communication and POS system operations, adept at fostering repeat business and managing high-pressure situations. Demonstrated ability to balance full-time work and study.

Overview

4
4
years of professional experience

Work History

Student Worker

MCV Hospital
06.2023 - 11.2023
  • Took and followed detailed directions from others.
  • Compiled data, and assisted in timely reporting.
  • Gathered, organized and input information into digital database.
  • Organized and sorted medical records and relevant files.

Volunteer

VCU Health
06.2024 - 09.2024
  • Used strong interpersonal communication skills to aid and convey information to others.
  • Maintained clean, neat, and operational information desk to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented the hospital positively and professionally while providing community with much-needed cancer information services.

Server

EAT Restaurant Partners
03.2021 - Current

• Implement upselling strategies to increase sales and reach company and personal goals

• Effectively work under pressure in fast-paced situations without losing attention to detail

• Provide exceptional guest service at an upscale full-service eatery for an affluent customer base

• Work well both independently and in a team environment

• Develop relationships with guests to generate repeat business

• Uphold company standards set forth by ownership, receive high satisfaction ratings

• Work full-time while attending school full-time

Education

Bachelor of Science - Biology Major, Chemistry Minor

Virginia Commonwealth University
Richmond, VA
05-2025

Skills

  • Sales techniques
  • Verbal communication
  • Exceptional customer service skills
  • Regulatory compliance
  • Organization
  • Active listening
  • Ability to prioritize tasks
  • Conflict resolution

Timeline

Volunteer

VCU Health
06.2024 - 09.2024

Student Worker

MCV Hospital
06.2023 - 11.2023

Server

EAT Restaurant Partners
03.2021 - Current

Bachelor of Science - Biology Major, Chemistry Minor

Virginia Commonwealth University
Genevieve Pellis