Dynamic and results-oriented professional, excelling in upselling techniques and exceptional customer service. Skilled in verbal communication and POS system operations, adept at fostering repeat business and managing high-pressure situations. Demonstrated ability to balance full-time work and study.
• Implement upselling strategies to increase sales and reach company and personal goals
• Effectively work under pressure in fast-paced situations without losing attention to detail
• Provide exceptional guest service at an upscale full-service eatery for an affluent customer base
• Work well both independently and in a team environment
• Develop relationships with guests to generate repeat business
• Uphold company standards set forth by ownership, receive high satisfaction ratings
• Work full-time while attending school full-time