Genevieve Roche
Orland Park,IL
Summary
Ambitious esthetician with excellent customer and technical skills. Detailed with client records, consultation, and data collection. Passionate about researching to update skills and proficient in home care recommendations from basic to advanced skin care.
Overview
3
3
years of professional experience
Work History
Esthetician
Universal Spa Training Academy Clinic
11.2022 - 06.2023
- Provided all basic to advanced skin care treatments
- Create and maintain personalized skin care plan as well as home care regimen
- Followed and maintained all infection control procedures per state requirement
- Logged and documented SOAP notes for every customer service performed to keep track of clients information and data.
Externship
Euphoria Spa
05.2023 - 06.2023
- Assisted in sanitation & disinfection in the spa
- Observed services completed by licensed estheticians
- Performed supervised facials under a licensed esthetician
- Received extra credited hours for school while obtaining professional advise and experience.
Clerk
Jewel Osco
03.2020 - 02.2023
- Communicated with customers and employees to answer questions and promote Specials
- Delivered high quality customer service through deep commitment to knowledge and performance
- Directed customers to correct departments, rooms, and staff members
- Performed data entry and record keeping tasks to track company correspondence and updates
- Prepared and submitted requisitions to maintain supply standards in accordance with established procedures
- Answered telephones, directed calls, and took messages
- Monitored and directed work of lower-level clerks.
Education
Universal Spa Training Academy
Downers Grove, IL06.2023
Carl Sandburg High School
Orland Park, IL05.2020
Skills
- Team player
- Efficient and proficient manner
- Customer service
- Sanitation and disinfection
- Maintained a 97% attendance
- Reliable and punctual
- Attentive to detail
- Client retention
- Creative thinking
- Time management
- Skin care and product knowledge
- Customer Massage
- Facial Massages
- LED therapy
- Micro-current
- Full body waxing
- Microdermabrasion
- High frequency
- Galvanic
- Enzymes
- Chemical peels
- Customized facials from basic to advanced
- Proficiency in Eyebrow and Lash Tinting
Certifications
- PCA Chemical Peel
- Skin Script Product and Retail
- Human Trafficking Awareness
- Domestic Abuse Awareness
- Infection Control
- Client Safety and Well Being
Timeline
Externship
Euphoria Spa
05.2023 - 06.2023
Esthetician
Universal Spa Training Academy Clinic
11.2022 - 06.2023
Clerk
Jewel Osco
03.2020 - 02.2023
Universal Spa Training Academy
Carl Sandburg High School
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