GENEVIEVE ROUNDS
Summary
Experienced RN Hospice and Home Health Case Manager with over 7 years of experience in patient care. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
35
35
years of professional experience
1
1
Certification
Work History
RN Case Manager
Grace And Glory Hospice
08.2023 - 12.2023
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Educated patients and caregivers on healthcare protocols and processes.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Observed, monitored, and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
RN Case Manager
MISSION HEALTHCARE-HEALTHY LIVING AT HOME HOSPICE
03.2021 - 12.2022
- Developed and implemented individualized care plans for each hospice patient while following physician instructions.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of the dying process, providing comfort-based care during vulnerable times.
- Provided high-level quality, compassionate care to patients and caregivers during each nursing shift.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
RN Hospice Case Manager
Mission Hospice And Home Health
09.2017 - 02.2020
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established hospice care services for elderly and disabled patients.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
RN Case Manager
Noble Hospice And Homecare
11.2016 - 08.2017
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Home Health and Hospice RN Case Manager
American Hospice And Home Healthcare Services
02.2016 - 08.2017
- Provided individualized patient care from admission to death or discharge.
- Traveled to patients' homes weekly and as needed to assess health conditions and provide superior level of nursing care.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
Registered Dental Hygienist
Creative Dimensions In Dentistry
01.1989 - 06.2016
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth and gums.
- Improved and developed knowledge through continuing education courses and seminars.
- Carried out advanced dental cleaning services.
- Cared for patients with special needs by providing education related to specific procedures and communicating with caregivers.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
Education
Bachelor of Science - Dental Hygiene
Oregon Health Sciences University
Portland, ORAssociate Degree - Nursing
Chabot Community College
Hayward, CASkills
- HIPAA Compliance
- Clinical assessment
- Electronic Recordkeeping
- Case Management
- Worked exceptionally well independently, on teams, having outstanding communication and social skills
- Motivated, hard-working, and always driven to learn and improve
- Palliative Care
- Hospice Care
- Pain Management
- Home Health Care
- Dementia Knowledge
- Medication Management
- Emotional Support
- Regulatory Compliance and Infection Control
Additional Information
- LICENSURE & CERTIFICATION - , California State Registered Nurse License, Active - CPR for Healthcare Providers BLS AED, Current
Certification
CPR for Healthcare Providers BLS & AED
Timeline
RN Case Manager
Grace And Glory Hospice
08.2023 - 12.2023
RN Case Manager
MISSION HEALTHCARE-HEALTHY LIVING AT HOME HOSPICE
03.2021 - 12.2022
RN Hospice Case Manager
Mission Hospice And Home Health
09.2017 - 02.2020
RN Case Manager
Noble Hospice And Homecare
11.2016 - 08.2017
Home Health and Hospice RN Case Manager
American Hospice And Home Healthcare Services
02.2016 - 08.2017
Registered Dental Hygienist
Creative Dimensions In Dentistry
01.1989 - 06.2016
Bachelor of Science - Dental Hygiene
Oregon Health Sciences University
Associate Degree - Nursing
Chabot Community College
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